Description

Assistant Studio Manager:

As Assistant Studio Manager, you will be responsible for creating a positive, high energy, and respectful OTF studio environment. You are the “front line of defense” for the Studio Manager. You are responsible for driving sales and personally delivering and coaching the studio team on critical business measures such as Intros Booked, New Joins, Upgrades, Cancels, Winbacks and Freezes.

About Orangetheory Fitness:

Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.

Every position at Orangetheory comes with a real purpose and opportunity to change someone’s life. Whether you’re coaching them in class or helping them choose the right membership package, you’re giving people the tools they need to achieve More Life.

Job Responsibilities:

• Begin shift by analyzing upcoming classes and tasks for the day and setting the team up to win.
• Deliver individual sales goals and manage and motivate the team to deliver their target.
• Maintain a clean and safe studio for members and team.
• Ensure that all Leads are being properly followed up on by team members to book intro class in a timely manner using the OTF communication protocol.
• Manage Declined auto-pays and follow up with expiring credit cards.
• Follow up on Missed Guests and work towards getting them back in the studio.
• Process Freezes/Terminations in a timely manner along with sending proper email communication to member.
• Ensure that all classes on shift have been reconciled properly and “pre-plan” for next day’s classes.
• Attend weekly leadership meetings with SM, HC, and other ASM’s.
• Act as the point of reference for any member or general issues/concerns that may arise while the Studio Manager is not present and report back to Studio Manager to discuss next steps.
• Train and educate SA’s for success using the given training program implemented by your studio manager while adhering to the OTF model.
• Assist Studio Manager with studio marketing and community outreach.
• Assist Studio Manager in planning and leading monthly team meetings and Sales focused meetings.

Company Benefits:

Honors Holdings LLC offers all full-time team members major medical benefits, long-term & short-term disability, and life insurance options. All team members also receive Orangetheory membership privileges and discounts on studio merchandise & apparel.

About Honors Holdings LLC:

Honors Holdings LLC is a leading franchisee and operator of Orangetheory Fitness studios with over 130 locations in Georgia, Tennessee, South Carolina, Washington, Oregon, Nevada, Pennsylvania, Kansas, Virginia, DC, New York, Massachusetts, Mississippi, and Rhode Island.