The future is what you make it.
When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future. We understand that buildings are more than just structures; they are dynamic ecosystems that should adapt to the evolving needs of their occupants. Our Building Automation solutions empower our customers to unlock the full potential of their building infrastructure by seamlessly integrating cutting-edge technologies.

Are you ready to help us make the future?
As a Senior Field Service Supervisor at Honeywell, you will play a crucial role in ensuring the optimal performance of our building automation systems. You will lead a dynamic team dedicated to delivering top-notch service to our clients, contributing to the seamless operation of smart buildings, and championing Honeywell's commitment to excellence. In addition to effective leadership, you will be responsible for customer satisfaction and fulfilling our commitments as outlined in our service agreement contracts. You will be responsible for overseeing orders, revenue, profit generation, and the day-to-day operations of the field service team.

You will report directly to our Senior Field Service Manager, and you will support our clients in Pittsburgh, PA and surrounding areas.

Key Responsibilities:

• Maintain customer satisfaction and providing solutions to any issues that may arise
• Enhance service levels by identifying opportunities for system upgrades, spotting service needs, and maintenance contract additions
• Ensure the teams delivery of services are on time, within scope, and within budget
• Provide feedback to technicians based on performance metrics, customer satisfaction, profitability, and process compliance
• Ensure availability of tools, equipment, and materials while controlling inventory
• Lead, manage, and implement policy compliance, processes, protocols, service tools, and best business practices
• Control contract renewal opportunities or contract escalations as needed
• Participate in Risk Reviews prior to job quotes to ensure labor estimated are correct and the work is within scope and achievable
• Develop relationships with local sub-contractors to ensure resources are available as needed
• Ensure a safe and healthy work environment through effective communication, training, and continuous improvement
• Deliver Annual operating plan monthly, quarterly, and annually to leadership

WHAT’S IN IT FOR YOU: 

• Benefits – Medical, Vision, Dental, Mental Health
• Paid Vacation
• 401k Plan & Matching
• Company vehicle and mobile device
• Career Growth
• Professional Development