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HoneyBook is the leading clientflow management platform that makes it easy for independent business owners to sell and deliver their services online. Offering powerful tools for communication, contracts, invoicing, payments, and more, the platform puts independent professionals in control of their process and client experience. HoneyBook is trusted by over 100,000 service-based businesses in the United States and Canada that have booked more than $12 billion in business on the platform.
Our culture is built on five core values that inform everything we do. We encourage collaboration, feedback, ownership, and have a growth mindset. We know experience comes in many forms, some visible on your resume, others not. No one candidate will be a 100% perfect match to our description, so if you thrive in a fast-paced, intellectually-charged environment and have similar experience to what we are looking for, we encourage you to apply.
Our Disputes team strives to facilitate a seamless process for our members when dealing with incoming claims. Disputes are typically an unknown topic for business owners, which can be frustrating and confusing at times. The team works diligently in providing world class liaison support to better educate our members on the dispute process and to help guide them during this sensitive time. You will be a part of a small but mighty team where your feedback and customer advocacy will be used to shape the team and make an impact at the company and for our members.
We operate on a hybrid schedule, so you should anticipate working out of our San Francisco office a couple days a week. We are not open to remote work arrangements at this time.
Here are a few of the things you will do:
Here is what we’re looking for in a candidate:
The good stuff
Our core values:
The opportunity at HoneyBook is huge – our primary customers today are creative businesses that generate in aggregate $150B in revenue per year in the US. Founded in 2013, HoneyBook is based in San Francisco and Tel Aviv, has raised $498M and is funded by Tiger Global Management, Norwest Venture Partners, Aleph, Hillsven Capital, OurCrowd, Durable Capital Partners LP, Vintage Investment Partners, Battery Ventures, Citi Ventures, Zeev Ventures and 01 Advisors.
Follow us on Medium and Instagram and catch the latest stories about HoneyBook. Read about what our employees are saying about us on Glassdoor
HoneyBook is committed to diversity, inclusion and belonging and is proud to be an equal opportunity employer. We do not tolerate discrimination and do not make hiring or employment decisions on the basis of race, religion, color, national origin, sex, gender identity, age, disability, marital status, veteran status, or other applicable legally protected characteristics. We also consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance. We strive for the best candidate experience for all applicants and if you need special assistance, please let us know.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your responses will be used to help us identify areas of improvement in our recruitment process. We can only see aggregate responses and are unable to view individual responses. In fact, we aren’t even able to see if you’ve responded or not! Responding is your choice and it will not be used in any way in our hiring process.
Full Time
Consumer Services
$59k-72k (estimate)
04/29/2024
05/05/2024
honeybook.com
SAN FRANCISCO, CA
50 - 100
2015
Private
MARK MCBRIDE
$10M - $50M
Consumer Services
HoneyBook is a California-based financial management platform to manages clients, projects and contracts for small businesses, entrepreneurs and freelancers.
The job skills required for Dispute Specialist include Triage, Verbal Communication, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispute Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispute Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dispute Specialist positions, which can be used as a reference in future career path planning. As a Dispute Specialist, it can be promoted into senior positions as an Appeal Resolution Senior Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispute Specialist. You can explore the career advancement for a Dispute Specialist below and select your interested title to get hiring information.