With the goal of providing new value to our next generation of products, the Consumer Insights Specialist will be focused on Honda’s evolving customer experience in and around the vehicle (both physical and digital). The ideal candidate will be able to implement both quantitative and qualitative research methods (e.g., interviews, surveys, mixed-method studies, new product validations, and clinic facilitation) to understand the “why” behind customer behavior to better inform our product initiatives. This position will partner with cross-functional teams on multiple projects which will address key moments in the customer journey. They will advocate for the user through rigorous analysis to interpret data for better product decisions. The focus will be on the front end of the customer experience and extraction of pain points, requirements, and opportunity spaces. All work will be in advance of Mass Production.

Bachelors degree in Consumer insights, Market research, Behavioral Science, or in related field (i.e. Sensory Science) ; Masters degree is preferred.
Minimum 8 years of professional experience with demonstrated experience in project management.

Use of basic desk and computer. Use of basic hand and cutting tools for prototyping. Light lifting, less than 30lbs.
Travel in US and to Japan ~ 2x per year.

Total Rewards:

• Competitive Base Salary
• Annual Bonus
• Overtime Pay (if eligible)
• Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
• Paid time off, including vacation, paid holidays, sick time, and personal days
• 401K Plan with company match additional contribution
• Relocation assistance (if eligible)

Career Growth:

• Advancement opportunities
• Career mobility
• Education reimbursement for continued learning
• Training and Development programs

Additional Offerings:

• Wellbeing program
• Community service and engagement programs
• Product programs
• Free drinks onsite