SERVICE GREETER/PORTER

Generous Pay Plan Great Benefits

Honda of Burlington, part of the Nelson Family Automotive Group, has an immediate opening for a Service Greeter/Porter. We are looking for someone with a high level of integrity and strong customer service skills. A successful candidate must possess energy and a positive attitude.
As a family-owned and operated business, we believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.

We offer a very competitive compensation and benefits package including:

• Generous pay plan!
• Medical, Dental, Vision, and Life insurance and supplemental coverage
• 401(k) Plan with matching contribution
• Paid vacation, sick leave, and holidays
• Career advancement opportunities

SUMMARY

Greets customers and assists them by performing the following duties.

RESPONSIBILITIES

• Greets all customers entering the service area with a friendly, upbeat attitude, answers their questions and directs them to the appropriate person or location.
• Controls service traffic flow and parking.
• Determines if customers coming into service have an appointment. Records customer's name, VIN, tag number, mileage and existing vehicle damage.
• Assists lot attendant with duties at the service counter.
• Maintains a clean and safe service drive area, free of dirt, water, leaves, snow etc.
• Maintains a professional appearance.
• Other tasks as assigned.

QUALIFICATIONS

• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• No prior experience or training needed.
• Valid Driver's License