* Welcome and register guests in an outstandingly friendly, professional, efficient manner

* Provide exceptional customer service and have an outgoing personality.

* You will anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner.

* You will maintain positive guest relations at all times.

* You will resolve guest complaints and ensure guest satisfaction.

* You will maintain a complete knowledge of hotel features/services, hours of operations, room rates, daily house count and expected arrivals/departures.

* You will process all guest check-ins, and verify registration information with the guest.

* You will handle overbooked or 'walked' guests.

* You will accept and record wake-up call requests.

* You will communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).

* You will resolve discrepancies on the room status report with housekeeping.

* Must be flexible and able to work any shift, any day- including holidays - 7am-3pm, 3pm-11pm and\or overnight.

Job Type: Full-time

Pay: From $12.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Work Location: In person