About us

At Hometown Dental of Newton we believe in the power of a patient’s story and our impact on their life. Because of this, we pride ourselves on upholding these values in everything we do:

Family-Centered

Holistic and Modern

Invested in the Community

Obnoxious Fun

Our brand-new, privately owned dental practice is seeking an energetic, warm, and detail-oriented receptionist. Hometown Dental of Newton is a dental office opening July 2024! Our commitment to transforming lives and serving our community is the fuel that drives us!

Ideal candidates should love creating conversations with our clients, guiding them through the intake process, and partnering with the dental team throughout the client's journey to better oral health.

Strong candidates have experience working in a medical or dental office setting, and possess knowledge of dental terminology and scheduling systems. We are willing to train the right person (regardless of experience) who possess the top-notch customer service skills and dependability we need! Our initial clinical hours are Monday: 10:00am - 6:30pm, Tuesday 7:30am - 4:30pm, and Friday 7:30am - 3:00pm. Remote hours are also available answering phone calls and scheduling appointments!

On any given day at Hometown Dental you can expect to encounter the following:

• Treating every patient like family, listening to their story, and providing the best care, day after day. It’s that simple!
• Walking into a clean, bright, brand-new office that has brought the latest technology and workflows to central Iowa
• Working in an environment that balances your family time with providing enough hours to make a great income
• Software and hardware that was purchased intentionally to minimize distractions from face-to-face patient care
• Working with a positive and motivated culture that has zero tolerance for drama.

A Day in the Life of an Front Office Coordinator/Receptionist at Hometown Dental of Newton:

• Arriving 30 minutes prior to the first patient’s arrival.
• Creating a comfortable and welcoming clinical environment for new and returning patients
• Consistently exhibiting warm and professional telephone and in-person customer service
• Gaining proficiency in Open Dental software and other third party software related to appointment scheduling, interoffice communication, and insurance processing
• Cross-training to, on occasions, assist with room setup/breakdown, sterilization, and seating patients etc.
• Following up with large treatment cases and fulfilling specific patient requests
• Completing opening and closing duties as a team

What Winning Looks Like With Us:

• Greeting and dismissing every patient like a cherished family member resulting in quality referrals
• Seeking further training and possessing a constant desire to learn
• Timely and accurately file insurance claims, EOB’s, and submit appeals
• Patient balances and deductibles are presented accurately
• Confidently collect necessary copays and treatment payments
• Explaining policy information, coverages, and benefits to patients in an approachable way
• Consistently and directly communicate with entire team to maximize patient satisfaction

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 24 – 35 per week

Benefits:

• Employee discount
• Flexible schedule
• On-the-job training
• Opportunities for advancement
• Paid jury duty
• Paid orientation
• Paid sick time
• Paid time off
• Paid training
• Parental leave
• Professional development assistance
• Uniform allowance
• Work from home

Healthcare setting:

• Private practice

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends
• Rotating shift

Ability to Relocate:

• Newton, IA 50208: Relocate before starting work (Required)

Work Location: Hybrid remote in Newton, IA 50208