HomeDeliveryLink is a leading national furniture and appliance delivery service provider. We provide a range of home delivery and final mile logistics solutions for world-class retailers of furniture, appliances and other big and bulky merchandise. Our fast-growing team is made up of sharp, energetic team members with a "can-do" attitude and a strong work ethic.

We are currently in need of an experienced Home Delivery Operations Manager to oversee one of our furniture and appliance home delivery operations in the Janesville, WI area. This leader will help to oversee our network of independent home delivery contract carriers, partner with and serve our clients, and make sure that each and every delivery customer has an amazing delivery experience. This associate's key skills will include contract carrier recruiting, computer-based routing system knowledge, MS Office applications, verifiable customer service excellence, above-average verbal and electronic communication skills, adherence to established processes, process development ability and team leadership skills.

• Minimum 1 year experience in 3PL or a related logistics is required
• Excellent organization and critical thinking skills required
• Strong Oral and Verbal communication skills required
• Ability to positively motivate others in the work environment
• A professional appearance and demeanor
• Ability to produce and execute orientation plans and performance improvement plans with new and existing carrier partners
• Basic Outlook and Excel skills
• DOT and Federal regulations knowledge
• Budget and expense tracking and evaluation skills
• Experience resolving property damage and merchandise claims

Flexibility of schedule is required. Early morning work hours are required.

Candidates with home delivery experience and network connections in the Wisconson contract carrier community are preferred.

HDL is a growing, medium-sized family-owned company that takes pride in our people. We provide motivated team members with unlimited growth opportunities, a competitive benefits package including health and 401k, a liberal time-off policy, and other great benefits. A criminal background check and pre-employment drug screen are required.

HomeDeliveryLink is an EEO and ADA compliant corporation.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Weekends as needed

Application Question(s):

• Please describe your relevant employment experience in the field of logistics or 3PL. What were your main responsibilities?

Experience:

• 3PL: 1 year (Preferred)
• Logistics: 1 year (Required)
• Office management: 1 year (Preferred)
• Contractor management: 1 year (Preferred)
• Box truck: 1 year (Preferred)
• Microsoft Office: 1 year (Preferred)

Work Location: In person