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Introduction:
We are seeking a friendly and professional Guest Service Representative to join our team at our hotel. The Guest Service Representative will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using a computerized system
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a guest service representative or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
Full Time
$27k-36k (estimate)
05/04/2023
06/06/2024
The job skills required for Front Desk ( AM Shift) include Customer Service, Guest Service, Front Office, Housekeeping, Cash Handling, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk ( AM Shift). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk ( AM Shift). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk ( AM Shift) positions, which can be used as a reference in future career path planning. As a Front Desk ( AM Shift), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk ( AM Shift). You can explore the career advancement for a Front Desk ( AM Shift) below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk job description and responsibilities
Front desk receptionists are expected to be personable, knowledgeable on office-related activities, and familiar with everyone.
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Front desk receptionists with more experience may have additional responsibilities, such as light bookkeeping and researching potential vendors.
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Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.
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Aspiring front desk receptionists should also have the ability to multitask, manage their time efficiently, and communicate effectively.
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Front desk receptionists typically hold a consistent office schedule and may even be eligible for direct deposit, paid vacations, or health benefits.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk jobs
Front Office Administrator uses skills like Financial Arrangements, Payroll, Scheduling Patients, and Travel Arrangements on their resumes.
01/25/2022: Winston Salem, NC
Learn the Value of Good Presentation.
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Allowing employees to experience the service from the other side (that of the customer).
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Always meet the expression and unspoken needs of their visitors.
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They have the ability to continuously learn and grow.
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Step 3: View the best colleges and universities for Front Desk.