Responsibilities: - Greet and welcome guests in a friendly and professional manner - Answer phone calls and direct them to the appropriate department or individual - Assist guests with check-in and check-out procedures - Handle guest inquiries, requests, and complaints promptly and courteously - Maintain a clean and organized front desk area - Manage reservations and room assignments - Process payments and maintain accurate records - Provide information about hotel facilities, services, and local attractions - Assist with administrative tasks such as filing, data entry, and photocopying Experience: - Previous experience in a customer service role is preferred - Familiarity with phone systems and office management procedures - Proficiency in computerized reservation systems and basic office software (e.g., Microsoft Office) - Strong organizational skills with the ability to multitask and prioritize tasks effectively - Excellent communication and interpersonal skills - Ability to work well under pressure in a fast-paced environment As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring their satisfaction throughout their stay. You will play a crucial role in creating a positive impression of our hotel and maintaining a welcoming atmosphere. Join our team and enjoy the following benefits: - Competitive pay - Opportunities for career growth and advancement - Training and development programs - Employee discounts on hotel stays If you have excellent customer service skills, attention to detail, and enjoy working in a dynamic environment, we would love to hear from you. Apply now to join our team as a Front Desk Agent!

Job Type: Part-time

Pay: $13.00 - $14.00 per hour

Expected hours: 28 – 35 per week

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Ability to Relocate:

• Ormond Beach, FL 32176: Relocate before starting work (Required)

Work Location: In person