Description

Job Title: Team Member (Customer Service Representative)

Pay: $14.00/hr; ask about our shift differentials! 

Company: express mart owned by Home Service Oil Company

Job Type: Full-time/Part-time; This position offers day, evening, and overnight shifts. 

Overview:  

express mart is seeking a reliable and customer-oriented individual to join our team. As a cornerstone of our gas station, you will be the face of our business, providing exceptional service to our valued customers. Your role will include merchandising, running the register, housekeeping and loss prevention, ensuring compliance with all company policies and store standards. If you thrive in a fast-paced environment and enjoy interacting with people, we want to hear from you! 

Responsibilities:

• Greet customers as they enter the gas station and assist as needed. 

• Operate cash registers and handle cash transactions accurately and efficiently. 

• Maintain an organized store environment, including restocking shelves, display maintenance, store housekeeping, and floor moves. 

• Maintain a clean store by cleaning countertops, fuel pumps, bathrooms, and disposing of trash. 

• Uphold all food service guidelines when serving food. 

• Ongoing promotion awareness and product knowledge. 

• Follow company policies and procedures regarding safety, security, and customer service standards. 

• Practice safety with attention to spills, proper lifting techniques, and immediately reporting incidents to management. 

• Collaborate with team members to ensure smooth operations and a positive work environment. 

Qualifications

Qualifications: 

• Previous experience in customer service, retail, or a similar role is preferred. 

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously. 

• Basic math skills and proficiency in operating cash registers. 

• Flexibility to work various shifts, including evenings, weekends, and holidays. 

• Excellent communication and interpersonal skills. 

• Strong problem-solving abilities and attention to detail. 

• Ability to stand for extended periods and lift/move objects weighing up to 50 pounds. 

• Knowledge of safety and sanitation procedures is a plus. 

• Friendly and outgoing personality with a passion for delivering exceptional customer service. 

Benefits:

• Competitive hourly wage

• Full-time employees are eligible to elect benefits and participate in our 401k 

• Flexible scheduling options 

• Opportunities for advancement within the company 

Why express mart?
Join the express mart team and be a part of a dynamic and customer-centric organization committed to delivering top-notch service. Our mission is to ensure a better day for our team members by cultivating an environment where they can thrive professionally and personally, taking their positive energy back home to their families. We believe in a holistic approach to empower you to reach your full potential. Take the first step and apply now to embark on your journey with us! 

Equal Employment Opportunity (EEO) Statement: 

express mart is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status. In addition to federal law requirements, Express Mart complies with applicable state and local laws governing nondiscrimination in employment in all our locations.