Job Title: Business Operations Project Manager

Department: Asset Management, Capital Programs

Home Partners of America, a Blackstone portfolio company, provides paths to homeownership for people who might not otherwise have one, empowering thousands of households to choose quality single-family homes with transparent, locked-in pricing and the power to rent, buy, or walk away with no hidden fees and no strings attached. Today, we offer a range of leasing options to give more people a chance to live in great communities across the U.S., as well as complementary services to help our residents strengthen their credit and navigate the homebuying process.

At HPA, our mission is to "Enrich the lives of the people we serve, one home at a time. Helping more people get into great homes, in the neighborhoods they love, is inspirational, our business model is unique and innovative, and our resident-led approach is closely connected to our Values:

Be a Good Neighbor

At our core, we are dedicated to making a lasting, positive impact on the world. It's a commitment to our mission, our residents, and each other. We treat others with respect and embrace sustainable and inclusive practices that benefit everyone we serve.

Go the Extra Mile

For us, it’s all about our residents. We give our work everything we’ve got and rigorously pursue excellence. We also champion a culture of continuous improvement to always help each other be better today than yesterday.

Do the Right Thing

We lead each day with purpose and adhere to the highest ethical and professional standards. Integrity is our compass—we are committed to honesty, transparency, and accountability in everything we do.

We are tremendously proud of our programs and the positive impact we have on our residents and communities.

Your Role

The Strategic Programs Team is looking for a talented Business Operations Project Manager to support assigned programs with analysis, summaries, project coordination and documentation. The analysis part of this role will entail summarizing data to help understand the baseline statistics, then during and post changes help understand the impact of change. The program coordinator's part of this role will entail updating the program and project plans and task lists with its action, owner and due date clearly defined. To follow up with those action owners for status updates or resources needed to move forward.

What will you be doing

Responsibilities/Key Objectives

• Working with Program Managers, PMO, Data Science and BI, &/or FP&A, support assigned program leaders with analysis of before and after data to help establish baselines, business cases, and outcomes.
• Create workstream-level plans connected via milestones to program-level plans in company collaboration tools.
• Produce and update project plans in company collaboration tools or coordinate these updates with other company colleagues, such as the PMO.
• Capture minutes and actions from program meetings and workshops following company standards and best practices of project management.
• Report project status to stakeholders and program leaders.
• Support program teams by documenting business requirements, communications, and training content.
• Support program meetings and workshops with pre-published agendas, action lists (project boards) via MS Teams or Zoom apps.
• Drive alignment and consistent communication across all participating team members.
• Support program with tasks such as onboarding new team members and may also own creation and execution of testing and training plans.

*Applicants holding a real estate license will need to have their license assigned to one of the company’s brokerages after 30 days of employment.

What we look for

Qualifications

• 1 years of experience in project management is required.
• A commitment to mastering agile project management is required.
• A commitment to mastering Asana, Jira, Confluence, or similar collaboration tools.
• Experience with Office365 or Google Workspace, especially spreadsheets, with ability to use tools like charts, lookup functions, pivot tables, etc.
• A collaborative person who enjoys helping others, especially with using systems and technology
• A person who takes pride in being accurate and timely. Right and Fast.
• Proven track record of managing time and tasks efficiently with minimal oversight, and ability to create and manage task queues, kanbans, and project trackers.
• A person who can communicate clearly via phone, email, chat boards and other collaboration tools.

Preferred Qualifications

• Familiar with basic Enterprise or Property Management tools such as MS Teams, Asana, Salesforce, Jira. Desire and competency to become an advanced user of these tools.
• Bachelor’s degree or equivalent experience in Business Administration or Operations, Data, Information Systems or Project/Program management
• Comfortable dealing with ambiguity, ability to create focus and keep the team focused on program objectives.

We encourage you to apply even if you don’t meet all of the qualifications!

A Little More About Us

At Home Partners, we celebrate diversity, foster collaboration, ignite creativity, and value the significance of our work. We seek exceptional individuals who take pride in making a positive impact and share our passion to be a good neighbor, go the extra mile and do the right thing. For more information, please visit www.homepartners.com.

Perks/Benefits

We offer premier healthcare at affordable rates and access to 401K. Here are some amazing benefits you may not find anywhere else!

• Mental wellness resources through Headspace & Ginger, pet insurance, adoption assistance program, compassion leave and eldercare/special needs
• 33 paid days off to start (which includes PTO, holidays, and personal days)
• Hybrid working environment

EEOC Statement

Home Partners of America and Pathlight Property Management are Equal Opportunity Employers and prohibits discrimination and harassment of any kind. All employment decisions including the decision to hire, promote, discipline or discharge are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, sex (including pregnancy, gender identity or sexual orientation), national origin, age, disability status, genetic information, veteran or any other status protected by the laws or regulations in the locations in which we operate.