Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare.Radiology is a team sport, and Radiology Partners is building a community of physicians and support teammates who embody our practice values and believe in our bold mission to transform radiology.Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.

POSITION SUMMARY

The Patient Scheduling Coordinator provides superior support and assistance to patients as they prepare for various Interventional Radiology (IR) and Vascular Surgery procedures. This role will coordinate with patients to obtain and verify relevant information that is needed and discuss protocols for their examinations and procedures. The PC supports the various staff and Radiologists by performing preparations prior to and following examinations and procedures. Will also be responsible for coordinating procedure scheduling with health system partners.

POSITION DUTIES AND RESPONSIBILITIES

• Obtains and completes relevant scheduling procedure/imaging paperwork.
• Reviews and verifies patient demographics.
• Verify all required paperwork, labs, clearances are uploaded to EMR.
• Coordinates between the health system scheduling department, the patient and the Practice.
• Directly manages the Physician's procedure schedule.
• Coordinate, manage, and verify insurance prior authorizations and verifications.
• Assist practice team answer phone calls coming into the practice and follow-up with missed calls.
• Schedule clinic patients as needed and communicate with facility employees regarding each patient.
• Send appointment reminders and follow-ups via calls or emails.
• Optimizing provider schedules and patient satisfaction with efficient scheduling.
• Scanning pertinent patient information into EMR including patient authorizations and recent labs delivered by patients.
• Performs other related duties as assigned.
• Always ensures a professional attitude and appearance.
• Consistently demonstrates good judgment.
• Consults with co-workers and supervisors as necessary.
• Adheres to all Practice policies and procedures, including HIPAA, OSHA, licensing, accreditation guidelines, and any other required compliance standards.
• Review's policy and procedure manuals on an annual basis.

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE

• High School Diploma
• Prior medical office experience preferred
• Comprehension of medical terminology
• Computer experience
• Must convey a pleasant, professional manner and demonstrate excellent patient care and customer service skills, as well as excellent communication and interpersonal skills.
• Must demonstrate excellent organizational skills and attention to detail.
• Must demonstrate strong adherence to safety standards

Radiology Partners is an equal opportunity employer.RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.