Objective:

Home Instead is looking for a caring, persuasive and driven individual to become a part of our team as a Registered Nurse and join our mission of enhancing the lives of aging adults throughout our community. Home Instead provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care, and compassion.

The Registered Nurse is expected to perform a variety of duties that relate to client care including care consultations with potential clients and family members, client/Care Professional introductions, and quality assurance visits with existing clients. They use the consultative sales approach to determine each client’s needs to provide solutions and create a tailored service plan. They continuously evaluate the plan through a series of ongoing communications and visits to ensure high-quality care, client satisfaction, and retention as well as opportunities to increase service hours. As a Training Coordinator, they will be responsible for the execution and organization of all training programs for Care Professionals. This position will also require the support of shared services.

Primary Responsibilities:

* Reflect the core values of AV Home Care Services LLC, DBA an independently owned and operated Home Instead Senior Care franchise.

* Meet with potential clients and family members/provide home-based visits to clients to discuss their needs and provide solutions in the form of a service plan.

. VA supervisory visits when needed in the future

* Conduct Service Inquiries and Care Consultations as needed following the consultative sales process.

* Maintain ongoing communication and a consistent follow-up schedule with potential clients and families who have yet to commit to service.

* Work with other team members to coordinate various aspects of a client’s care.

* Conduct Client/Caregiver introductions with every new client and with every new Caregiver

* Create and maintain client and responsible party records documenting all quality assurance meetings.

* Plan and execute a schedule that ensures each client has at minimum one quality assurance visit per (month/quarter).

* Recognize and pursue opportunities to modify service plans to best support the ongoing needs of clients through a quality assurance program.

* Work with clients and their families on the various issues that may arise to ensure they are getting resolution to the issue as well as receiving the services needed.

* Demonstrate open and effective communication with clients, family members, the franchise owner, colleagues Care Pros, and referral providers/care providers.

* Adhere to all company policies, procedures, and business ethics codes and ensure that they are communicated and implemented within the team.

* Create a monthly training calendar.

* Schedule and conduct Care Pro Orientation

* Evaluate and update all orientation and training materials as needed.

* Schedule and conduct Care Pro Training, In-services, and Alzheimer’s Training

Secondary Responsibilities:

· Field new client knowledgeably inquires over the phone, enter information into the operating system, and print out care consultation forms.

· Perform all other functions and responsibilities deemed necessary.

· Conduct introductions, care consultations, and quality assurance visits as deemed necessary.

· Maintain regular attendance to execute job responsibilities.

· Conduct Family Education sessions as needed.

Education/Experience Requirements:

* Graduate of an accredited nursing program and active RN license

* One year experience in home care, health care, or senior-related industry is required, an equivalent combination of education and work experience may be considered.

* Must possess a valid driver’s license.

* Clinical proficiency in a nursing specialty, strong communication skills, and compassion

Knowledge, Skills, and Abilities:

* Must have the ability to establish good working relationships with the franchise owner, office colleagues, Care Pros, and the community.

* Must have the ability to present a professional appearance and demeanor.

* Must have the ability to operate office equipment.

* Must have computer skills and be proficient in Excel and Word

* Must have the ability to work as a part of a team.

* Must have the availability to work evenings or weekends as required.

* Must be patient and congenial on the telephone.

* Must demonstrate discretion, integrity, and fair-mindedness consistent with office standards, practices, policies, and procedures.

* Must have the ability to work independently, maintain confidentiality of information, and meet deadlines.

* Must demonstrate excellent oral and written communication skills and the ability to listen effectively.

Note:- Pay range is $70000-$80000 per year

• Full time Monday to Friday , On call once or twice a month
• Minimum 1 yr RN professional experience mandatory.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Home Health
• Medical-Surgical
• Primary Care

Physical setting:

• Acute care
• Long term care

Standard shift:

• Day shift

Supplemental schedule:

• On call

Weekly schedule:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Kansas City, MO: Relocate before starting work (Required)

Work Location: In person