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Home Care Pulse (HCP), a SaaS leader in the post-acute healthcare market, has an exciting opportunity for a Technical Support Manager.
First, a bit about HCP. Founded in 2008, Home Care Pulse set out to enhance patient outcomes through top-tier online training for post-acute and residential living providers. Today, with 250 team members, 3.2k clients, and an impact on over 1M patients' lives, our Care Intelligence Platform offers employee engagement, continuing education and training, satisfaction surveys, and reputation management tools to help providers become the best employer and care provider in their area.
Position Overview:
HCP is seeking a skilled Technical Support Manager, who will develop a deep understanding of the technical support processes and assist with technical support cases on the Customer Support team. This role demands a leader with an in-depth understanding of the company’s products and services and who is adept at assisting customers and training team members.
Key Responsibilities:
Required Skills
Experience and Qualifications:
Other
$95k-123k (estimate)
03/17/2024
05/07/2024
homecarepulse.com
Rexburg, ID
200 - 500
The job skills required for Technical Support Manager include Problem Solving, Technical Support, Customer Service, Customer Support, Verbal Communication, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Manager. Select any job title you are interested in and start to search job requirements.