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Are you an organized and focused multi-tasker? Do you thrive in a fast-paced In-Office environment? Do you take pride in successfully impacting customer relationships by utilizing your training and superior soft skills? If so, we’ve got an excellent opportunity waiting for you. For over 25 years HŌM Solutions has been providing superior installation of flooring and general residential remodeling while providing an unprecedented customer experience. This recipe of quality and service has allowed our organization to become one of the largest and most successful home improvement companies in the nation.
Job Purpose
Professionally engage and interact with all customers who contact our Service Center, utilizing phone, email, and text platforms. This In-Office position will service the needs of our customers through aggressive follow-up, multitasking skills, and an enthusiastic approach that creates a positive, service-oriented environment. Manage all customer needs including scheduling and troubleshooting daily questions or concerns. Develop ongoing relationships with key customer accounts to ensure high overall satisfaction levels. Monitor field service level and quality to ensure the organization is providing the highest level of service to its customers. Continually develop innovative and creative strategies to improve service, quality, and team performance.
Qualifications
Job Type: Full-time / In person
Pay: $20.25 per hour
Benefits:
Experience:
Language:
Full Time
Heavy Civil Construction
$30k-38k (estimate)
04/24/2024
05/06/2024
AZTEC, NM
25 - 50
2008
SEAN WELCH
$10M - $50M
Heavy Civil Construction
The job skills required for Service Expert include Scheduling, Service Quality, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Expert. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Expert. Select any job title you are interested in and start to search job requirements.