Description

The Quality Management (QM) Coordinator's over-aching aim is to advance the organization's commitment to healthcare quality through collaboration and communication. They will facilitate the integration of quality into the fabric of the organization through a coordinated infrastructure to achieve organizational objectives. The QM Coordinator helps coordinate the development, implementation, monitoring, and evaluation of Quality, Safety and Performance Improvement activities.

• Plan, organize, and direct Quality Management activities to organize process improvement projects to ensure patient safety and improvement in quality metrics
• Collect, analyze, summarize and present data in a narrative, statistical and graphic format to identify trends, patterns, and areas in need of improvement
• Monitor and evaluate patient care outcomes and other performance indicators, working collaboratively with physician, nursing and other clinical and administrative professionals to develop and implement action plans to address changes in key indicators
• Support the development of dashboards and scorecards to monitor the progress of various quality initiatives and utilizing project management tools to track and communicate the status of those initiatives
• Represent Quality Management at Quality committees, departmental committees, performance improvement task forces and organizational teams as appropriate
• Conduct case reviews to investigate reported or suspected deviations in patient care outcomes, then facilitate appropriate review by physician and/or other professional staff, as appropriate based on clinical qualifications
• Participate in continuous readiness monitoring to ensure compliance with regulatory standards and accreditation requirements
• Facilitate the production of the department’s Quality & Patient Safety Annual Report
• Participates in Root Cause Analysis, investigates adverse events and implements corrective actions/interventions.
• Provide, facilitate, and evaluate formal and informal educational programs and presentations related to quality and patient safety to new hires and residents to facilitate opportunities to improve patient care
• Performs other duties as assigned

• Bachelor's Degree in healthcare-related field Required

• Minimum of 5 years of experience in healthcare setting working directly with clinical, administrative and professional staff requiredKnowledge, Skills, and Abilities

• Excellent written, verbal and interpersonal skills
• Strong analytical skills
• Can do attitude, problem solver, role model, mentor and leader
• Proficient in Microsoft Excel, PowerPoint and Word
• Knowledge and application of performance improvement methodologies (High proficiency)
• Knowledgeable about state, federal, and regulatory agency requirements

• RN - Registered Nurse - State Licensure and/or Compact State Licensure Valid RN license in state of NJ Upon Hire Preferred
• CPHQ - Certified Professional in Healthcare Quality within 1-1/2 Yrs Required