```Duties```
- Oversee the daily operations of the front office department
- Ensure a smooth check-in and check-out process for guests
- Manage guest relations and handle any guest inquiries or complaints
- Train and supervise front office staff, including receptionists and concierge
- Coordinate with other departments to ensure guest satisfaction
- Monitor and maintain the cleanliness and organization of the front desk area
- Handle cash transactions and maintain accurate records
- Assist with night audit duties as needed

```Requirements``` Hilton and Best Western
- Previous experience in hotel management or hospitality management preferred
- Strong customer service skills and ability to handle difficult situations with professionalism
- Excellent communication skills, both verbal and written
- Multilingual abilities are a plus
- Knowledge of phone etiquette and proficiency in phone systems
- Familiarity with hotel operations and reservation systems
- Ability to work flexible hours, including nights and weekends

We offer competitive pay , we would love to hear from you.

Please note that only qualified candidates will be contacted for an interview.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Morning shift
• Weekends as needed

Work setting:

• In-person

Work Location: In person