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Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.
We're looking for an amazing Sales Supervisor to fill this role. You'll be responsible for providing coaching, development, and support to internationally-based Personal Cruise Consultants (PCC) to collaboratively attain Contact Center service and performance goals for both Holland America Line and Seabourn. The International Sales Supervisor (ISS) is accountable for PCC/SSC escalations and policy adherence, executing department-wide PCC sales coaching plans, acting as the primary Sales Coach for Australia PCCs (and others as needed), assisting in New Hire PCC Department Training, and assisting in New Hire Sales Supervisor training to increase efficiency and effectiveness of PCC sales efforts to achieve sales performance success. The ISS collaborates with the Manager, International Sales (ISM) and international-based sales leadership to identify PCC training and sales coaching opportunities as well as participates in special projects as assigned. The ISS is the example of company Culture Essentials for International sales teams.
Here's a summary of what Holland America Line is looking for in its International Sales Supervisor. Is this you?
Responsibilities
Requirements
What You Can Expect
Our Culture...Stronger Together
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:
Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact
#HAL
Full Time
$97k-140k (estimate)
05/18/2024
07/16/2024
hollandamerica.com
SEATTLE, WA
3,000 - 7,500
Private
STEIN KRUSE
$1B - $3B