POSITION PROFILE:

Ensure that guests have an enjoyable dining experience by providing prompt and courteous food and beverage services to restaurant customers.

ESSENTIAL JOB FUNCTION:

• Greet and take drink orders from Breakfast guest, serving the orders and accommodating special needs/requests. Remains attentive to the guest throughout the entire Breakfast experience, adhering to or exceeding service standards as established by the Breakfast at all times.
• Accurately record and enter all food (where applicable) and beverage items.

• Knowledge of all beverage menus, brand selections, prices and garnishes.

• Responsible for Lounge setup to include but not limited to replenishing food and beverage items, controlling recorded music, ambiance or busing tables.

• Maximize sales by using menu knowledge and suggestive selling techniques.

• Conduct self in a professional manner with the awareness that all actions and communications are within guest view.

• Maintain cleanliness of lounge and service areas and ensure work area is orderly and properly stocked.

• Complete assigned duties within each shift.

• Responsible for collecting accurate payment from the guest and depositing the exact amount of sales. Ensure a reasonable effort is made in preventing a guest from being visibly intoxicated.

• Maintain appearance and uniform standards.

• Develop and maintain positive communication and teamwork with all co-workers and supervisors.

• Handle all guest service issues in an immediate and professional manner.

• Perform other duties as assigned, requested or deemed necessary by management.

Job Type: Full-time

Pay: $6.00 - $7.00 per hour

Benefits:

• Employee discount
• Health insurance

Restaurant type:

• Casual dining restaurant

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Food Service: 1 year (Required)
• Restaurant Experience: 1 year (Required)

Work Location: In person