Reports To

Supervises

What's In It For You?

• Work / Life Balance: we provide an array of flexible schedule.
• Health Insurance: (Full Time associates) Benefits are effective the 1st day of the month following the date you complete your enrollment, not to exceed 60 days of employment. 
• Retirement Savings (401k) 
• Paid vacation: Eligibility for this time begins after 90 days of service (you will begin accruing on your first day).
• Flexible Sick Days: We offer flexible sick time which means you may use the time as personal time. Eligibility for this time begins after 90 days of service (you will begin accruing on your first day).
• Room for growth!
• Hotel Room Discounts!

Job Purpose

Job Responsibilities

• Obtains list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments. Advises manager, desk clerk, & admitting personnel of rooms ready for occupancy.
• Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness. Rewards employees who use their empowerment to meet or exceed guest expectations.
• Inventories cleaning supplies & linen stock to ensure adequate supplies. Issues supplies & equipment to workers.
• Investigates concerns regarding housekeeping service and equipment, and takes corrective action.
• Examines rooms, halls, and lobbies to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management. Ensures guest rooms are properly secured and that proper key control procedures are utilized by the housekeeping staff.
• Screens job applicants, hires new employees, and recommends promotions, transfers, or dismissals. Conducts orientation training of new employees and in-service training of other employees to explain company policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment.
• Attends training seminars to perfect housekeeping techniques and procedures, and enhance supervisory skills.
• Records data concerning work assignments, personnel actions, and time cards, and prepares periodic reports. May prepare reports concerning room occupancy, payroll expenses, and department expenses.
• Attends periodic staff meetings with other department heads to discuss company policies and patrons’ complaints, and to make recommendations to improve service and ensure more efficient operation.
• Assists in controlling expenses by the housekeeping department.
• Other duties as assigned.

Job Skills

• Apply common sense understanding to carry out instructions furnished in written, oral, or diagrammatic form. Deal with problems involving several concrete variables in or from standardized situations.
• Read and understand instructions, safety rules, etc. Write reports with proper format, punctuation, spelling, and grammar, using all parts of speech. Speak with correct English and well-modulated voice.
• Determine time, place, and sequence of operations or action to be taken on. Determine or interpret work procedures for workers, assigning specific duties, maintaining harmonious relations and promoting efficiency

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates.

Education

HS Diploma or equivalent

Experience

2 years housekeeping experience in a commercial environment in a supervisory capacity, 2 years line level experience in all aspects of the Housekeeping Department; OR, equivalent level of education and experience.

Salary Description