JANKO HOSPITALITY

SALES INTERN

Reports to: Director of Sales

Department: Sales/Administration

WHO WE ARE

Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm’s award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates.

JOB DESCRIPTION

This is a temporary position with flexible start/end dates, for a duration of approximately 3 months. The purpose of Sales Intern position is to provide world class service to all guests while learning the ropes of the Sales/Event office. The sales intern will assist in the execution of the administration of the group sales process from taking leads, to detailing groups, and efficiently communicating the group needs to all departments. This person should be service-oriented and outgoing. 

Efficiently perform all assigned sales duties including processing incoming leads and executing sales reporting requirements. Ensure all deadlines are met, perform assigned duties, maintain sales data files and act as liaison between hotels and clients. Examples of job responsibilities and learning opportunities include (but are not limited to):

• Assist the sales staff in all sales related duties for group, corporate and catering related business.
• Process all incoming business leads as directed by DOS.
• Shadow DOS/Sales Manager to learn the steps of the sales call process and how to effectively close business.
• Assist with the servicing of in-house groups and meetings from the sales office.
• Input group blocks, rooming list, and reservations into brand sales systems.
• Ensure all billing from groups and events are completed and sent out.
• Detailing all meetings and events in BEOs and Group Resumes.
• Act as a liaison between hotel sales office and client when needed.
• Maintain files and sales databases as per company standards.
• Ensure efficient communication of group needs to hotel operations staff.
• Execute assigned sales reporting and ensure all deadlines are met.
• Follow-up on all special projects and assignments given by the DOS.
• Participation in sales blitz/cold-calling activities.
• Other responsibilities as assigned.
• Responsibilities are subject to change.

QUALIFICATIONS

• Must be proficient in Microsoft Office products
• Previous experience in a hotel is preferred but not required