The Holiday Inn Express at DFW Airport's South location is looking for a warm smile, and an infectious positive attitude to join the ranks of an already great staff!

No experience necessary! What we seek are people who have a passion for customer service, an aptitude for empathy, and an eagerness to learn what it takes to succeed in hospitality!

Ideal candidates will have an open and flexible availability, reliable transportation, and the ability to work just as well on their own as well as with others. This will require candidates to possess an open work availability, and exercise a high level of dependability.

Benefits to working with us include:

• A management staff who will support you and train you thoroughly.
• Discounts at other IHG brand hotels
• Participation in our Hotel Rewards Club, even as an employee!
• World class training and support at the hotel level, and through IHG proven methods.

Highlights of other duties and responsibilities:

• Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Member and also returning guests
• Check guests in, issue room keys, provide information on hotel services and room location
• Answer phones in a prompt and courteous manner
• Check guests out, including resolving any late or disputed charges
• Accurately process all cash and credit card transactions using established procedures
• Take action to solve guest problems/complaints using appropriate service recovery guidelines
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
• Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.

Job Type: Full-time

Pay: $13.50 - $14.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift

Work setting:

• In-person

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)

Language:

• English (Required)

Shift availability:

• Night Shift (Required)
• Overnight Shift (Preferred)

Work Location: In person