53 Front Desk Agent Jobs in Colorado, CO
Holiday Inn Express & Suites Colorado Springs Airport is Hiring a Front Desk Agent Near Colorado, CO
Job Summary:
The purpose of the Front Desk Agent is to provide the utmost in service to hotel guests and
staff while accommodating their needs/requests yet also balancing the interest of the hotel.
The Front Desk Agent will maintain the hotel standards by coordinating with other departments as necessary to fulfill the high expectations of our guests and patrons. Expected to maximize revenue by selling room nights during shift.
Responsibilities:
- Check guests in and out of the hotel - make future reservations when necessary
- Maximize Revenue and use different tools to bring in reservations.
- Post and rebate room, tax, and other miscellaneous charges to guest accounts
- Able to handle hotel phone system, transfer calls, and take messages for guests and
- hotel staff
- Place, modify, and cancel guest reservations, inputting same into computer while noting any special requests
- Maintain daily an accurate inventory of available rooms
- Coordinate with other departments to fulfill special guest requests
- Communicate hotel facilities and services to guests at check-in
- Must be able to provide information regarding local area facilities for guests
- Provide information regarding the IHG Brand Rewards program
- Responsible for maintaining hotel key security system
- Maintain cleanliness and orderliness of front desk and lobby area
- Know how to properly handle wake-up calls
- Open and close shifts - make accurate cash drops
- Report any problems to the proper department
- Answer emails as needed
- Maintain a positive attitude and be to work on time
Requirements:
- High School Degree or GED
- Previous Front Desk Experience preferred
- Read and Communicate Clearly
- Previous Customer Service Experience required
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Weekends as needed
Experience:
- Hotel experience: 1 year (Required)
Work Location: In person
Job Summary
Part Time | Full Time
$28k-37k (estimate)
05/12/2024
09/08/2024
The job skills required for Front Desk Agent include Customer Service, Futures, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.
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