Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and provide exceptional customer service. If you have a passion for hospitality and enjoy interacting with people, we would love to hear from you.

Duties:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, services, and local attractions
- Handle guest requests and inquiries promptly and courteously
- Assist with reservations and ensure accurate booking information
- Maintain a clean and organized front desk area
- Handle cash transactions and maintain accurate records
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as required

Qualifications:
- Previous experience in hotel management or front desk operations is preferred
- Excellent communication and interpersonal skills
- Multilingual abilities are a plus
- Strong guest service orientation with a friendly and approachable demeanor
- Proficient in phone etiquette and handling phone systems
- Familiarity with night audit procedures is an asset
- Knowledge of hospitality industry standards and practices
- Ability to handle difficult situations with professionalism and tact

Benefits:
- Competitive pay based on experience
- Opportunities for career advancement within the hospitality industry

If you are passionate about providing exceptional guest experiences, have excellent communication skills, and thrive in a fast-paced environment, we encourage you to apply for the position of Front Desk Agent. We look forward to reviewing your application.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Free parking
• Health insurance
• Paid time off
• Referral program

Schedule:

• Day shift
• Evening shift
• Holidays
• Overtime

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Commute:

• North Palm Beach, FL 33408 (Required)

Ability to Relocate:

• North Palm Beach, FL 33408: Relocate before starting work (Required)

Work Location: In person