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Job Summary
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Count bank at the beginning and end of shift. Balance and drop receipts according to accounting specifications. Do all daily reports, statements, correspondence, etc., as dictated by your managers.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Job Types: Full-time, Part-time
Schedule:
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Benefits:
Schedule:
Work setting:
Work Location: In person
Full Time
$32k-42k (estimate)
05/11/2023
05/23/2024
The job skills required for Hotel Front Desk Receptionist include Guest Service, Confidentiality, Housekeeping, Accounting, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Receptionist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Receptionist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk Receptionist positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Receptionist, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Receptionist. You can explore the career advancement for a Hotel Front Desk Receptionist below and select your interested title to get hiring information.