Responsibilities

• Work 11pm-7am. Shifts would be Saturday, Sunday and Monday overnights.
• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Upsell additional facilities and services, when appropriate
• Customer service attitude
• Excellent communication and organizational skills

Job Type: Part-time

Pay: $14.25 - $14.50 per hour

Expected hours: 24 per week

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Holidays
• Overnight shift
• Weekends only

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person