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This is an excellent opportunity for highly motivated, experienced hospitality team-members who want to join an innovative, creative and work for a growing company. The ideal candidate will have demonstrated the ability to drive customer service satisfaction, maximize room revenue and occupancy, exhibit good customer service skills and provide an environment where team members can achieve high customer service scores.
All applicants must be able to work a flexible shift schedule including weekends and holidays. A Shift times are variable and depend on hotel occupancy demands.
Education:
Experience:
Technological Proficiency
Skills Sets
Physical Requirements
Mental Requirements
Skills and Qualities
Working Conditions
Physical/Cognitive Activities
This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations.
A significant portion of time will be spent listening and speaking to guests and team members. Strong problem-solving skills will be used. This person will need to have strong speaking, reading and writing skills to ensure effective communication throughout the shift.
For effective communication and information exchange, this person also must utilize a computer. This is usually done while sitting down and typing.
Major Areas of Responsibility
Meets and exceeds guest and team member expectations by providing service and teamwork
Provides quality service to the guest by responding to their requests promptly, efficiently, and courteously during check-in, check-out, and throughout the stay
Minimizes loss of revenue by adhering to all established credit and inventory control procedures
Improves timeliness of cash flow by adhering to all established credit and inventory control procedures
Increases revenues by offering guests upgraded rooms and promoting hotel amenities and outlets
Demonstrates a working knowledge of all services and facilities of the hotel and effectively assists the hotel's guests
Adheres to hotel policies and procedures
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
Maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate.
At all times projects a favorable image of the hotel and Pinnacle Partnership to the public
Full Time|Part Time
Accommodations
$26k-35k (estimate)
05/13/2024
05/23/2024
carpinteriaexpress.com
CARPINTERIA, CA
25 - 50
2000
MICHAEL ENSIGN
<$5M
Accommodations
The job skills required for Full Time/Part Time - Guest Services Representative include Customer Service, Microsoft Office, Problem Solving, Teamwork, Guest Service, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Full Time/Part Time - Guest Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Full Time/Part Time - Guest Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Full Time/Part Time - Guest Services Representative positions, which can be used as a reference in future career path planning. As a Full Time/Part Time - Guest Services Representative, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Full Time/Part Time - Guest Services Representative. You can explore the career advancement for a Full Time/Part Time - Guest Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Representative job description and responsibilities
Accepts payment, makes change and presents departing guest checkout statements.
02/11/2022: Biloxi, MS
Consistently delivers high-quality guest experiences with a focus on building guest relations and exceeding guests expectations.
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They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
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Verifying guest details upon arrival and allocating guest rooms.
03/17/2022: Lorain, OH
The Guest Services Representative represents the hotel to the guest throughout all stages of the guest's stay.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Representative jobs
The Guest Services Representative will ensure the guests have a great experience.
01/27/2022: New York, NY
A guest service representative generally needs to have excellent communication skills.
12/31/2021: Lafayette, LA
Listen, understand and take action.
01/18/2022: Chico, CA
Measure and analyse customer feedback.
02/22/2022: Canton, OH
They also do greetings upon arrival of the guest and making them feel welcomed
02/17/2022: Santa Maria, CA
Step 3: View the best colleges and universities for Guest Services Representative.