Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Maintain a clean and organized front desk area
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Collaborate with other hotel departments to ensure guest satisfaction

Experience:
- Previous experience in hospitality or customer service preferred
- Excellent phone etiquette and communication skills
- Knowledge of hotel operations and guest relations
- Familiarity with front desk procedures, including night audit responsibilities
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Strong attention to detail and problem-solving skills
- Proficiency in using hotel management software systems
- Fluency in multiple languages is a plus

As a Front Desk Agent, you will be the first point of contact for our guests. Your friendly demeanor, excellent communication skills, and attention to detail will contribute to creating a positive guest experience. If you are passionate about hospitality and enjoy working in a dynamic environment, we would love to hear from you.

Please note that this is not an exhaustive list of responsibilities or required qualifications. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding, or related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member status, marital status, pregnancy (including childbirth, breast feeding, or related medical conditions), age, medical condition, genetic information, disability or any other protected status in accordance with all applicable federal, state and local laws.

Job Types: Full-time, Part-time

Pay: $13.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Commute:

• Perryville, MO 63775 (Required)

Ability to Relocate:

• Perryville, MO 63775: Relocate before starting work (Preferred)

Work Location: In person