5 Front Desk Associate Jobs in Marquette, MI
Holiday Inn Express and Suites is Hiring a Front Desk Associate Near Marquette, MI
The Holiday Inn Express & Suites: A Veridea Group Hotel
Company Summary
Joining the Holiday Inn Express & Suites provides an opportunity to join an expanding company with significant advancement potential. The Holiday Inn Express gives its employees the ability to make decisions, solve problems, and provide solutions to everyday issues guests encounter. New employees have the opportunity to enroll in a manager development program, designed to educate and equip participants for career growth and development.
Front Desk Job Summary
The front desk associate’s main responsibility is to provide an exceptional guest experience while completing Veridea’s sales-related requirements. The successful front desk associate will provide guests with concierge-like, solution-oriented service, while acting as an in-house sales representative.
Essential Functions
- Act as a concierge for guests. Possess a knowledge of the local area and the community’s offerings. Interact with guests in a sincere, professional, and courteous manner, going above and beyond normal responsibilities to do whatever it takes to ensure absolute guest satisfaction.
- Act as an in-house sales representative for the hotel. Engage with guests, capture relevant information, and distribute it to hotel management staff for contract negotiation.
- Complete all reporting requirements issued by Director of Revenues and Sales.
- Demonstrates the use of sales techniques to effectively sell the property, maximizing occupancy and average rate.
Weekend availability is required.
Essential Functions
- Assists all guests in a sincere and professional manner, whenever possible going the extra mile and doing whatever it takes to ensure guest satisfaction without sacrificing hotel standards.
- Verifies that all charges to guest accounts made during the day are correct, and posts room charges for that day so that all guest accounts are current and in balance the following morning.
- Prepares all daily, monthly, and yearly reports required by the property.
- Registers and processes guests promptly upon arrival and departure, to ensure guest satisfaction.
- Demonstrates a working knowledge of all services and facilities of the hotel, as well as the local area, and effectively assists guests.
- Acts as the manager on duty in the absence of the general manager or manager of guest operations.
Food and Beverage with a Growing Hospitality Company
Get your start in a field full of growth potential and advancement opportunities!
Joining the Veridea Group team, by way of Holiday Inn Express & Suites you will not only earn a better wage, but you will also gain the experience necessary to move forward in the world of hospitality.
Learning & Development: Veridea’s success to date can be attributed to two factors – our people and our culture. Our team of associates is responsible for our success, and they will define our future. We practice what we preach. Our leaders are here to coach our teams by displaying the highest form of leadership development.
Work-life balance: Work-life balance is of the utmost importance to us. Hospitality is a fast-paced, exciting, stress, filled business. To help our employees maintain a healthy work-life balance we offer the use of our state-of-the-art fitness center as well as our pool, when not in use by Guests of course!
Paid Time Off: Up to 120 hours annually with a periodic increase associated with length of service!
Hotel Discounts: The Veridea Group owns and operates several hotels in the Marriott, Hilton, and IHG family. You will qualify for deep employee discounts with IHG.
Performance: You will receive a 90-day review with the potential of a performance-based raise. You will receive fair and thorough performance reviews with insightful feedback annually with merit-based increases as warranted. Talent and quality work are always recognized.
If you would like the opportunity to work for a company that appreciates hard work, recognizes what a living wage is, and one that offers serious growth potential, stop in, and fill out an application.
Weekend availability is required. Please apply in person at the Holiday Inn Epress & Suites, 2472 US HWY 41 West, Marquette, MI 49855.
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekends as needed
Work setting:
- In-person
Work Location: In person
Job Summary
Part Time
Accommodations
$39k-52k (estimate)
01/31/2023
06/29/2024
carpinteriaexpress.com
CARPINTERIA, CA
25 - 50
2000
MICHAEL ENSIGN
<$5M
Accommodations
Related Companies
The job skills required for Front Desk Associate include Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Associate positions, which can be used as a reference in future career path planning. As a Front Desk Associate, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Associate. You can explore the career advancement for a Front Desk Associate below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Associate job description and responsibilities
Front Desk Associate keeps the front desk and lobby area clean and neat.
01/02/2022: Houston, TX
The Front Desk Receptionist will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.
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Working at the front desk requires using computers to keep records, process payments, and complete other tasks.
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Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience.
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The Front Desk employee ensures positive customer experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Associate jobs
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
02/14/2022: Memphis, TN
A front desk receptionist needs to be highly organized, friendly and engaging.
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Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
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Front desk employees need to be able to get along and work with a variety of people.
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Always Be Available as a Mentor.
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Step 3: View the best colleges and universities for Front Desk Associate.
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