Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Front Desk Agent. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a smooth and efficient operation of our front desk.

Duties:
- Greet guests in a friendly and professional manner, providing them with a warm welcome
- Check-in and check-out guests, ensuring accuracy in all transactions
- Answer phone calls and respond to inquiries promptly and courteously
- Assist guests with reservations, changes, and cancellations
- Maintain an organized front desk area, ensuring cleanliness and tidiness
- Manage guest requests and complaints, escalating issues as necessary
- Coordinate with housekeeping and maintenance staff to ensure guest satisfaction
- Handle cash transactions accurately and securely
- Perform administrative tasks such as data entry, proofreading, and order entry
- Assist with event planning and calendar management

Experience:
- Previous experience in a front desk or customer service role is preferred
- Proficiency in computerized reservation systems is a plus
- Strong organizational skills with the ability to multitask effectively
- Excellent communication skills, both verbal and written
- Familiarity with phone systems and basic office equipment
- Detail-oriented with a focus on providing exceptional customer service

We offer competitive pay rates and opportunities for career growth within our organization. If you are looking for a dynamic role where you can showcase your administrative skills while delivering outstanding customer service, we would love to hear from you.

Note: All positions must be paid, including internship positions.

Job Type: Part-time

Pay: $13.00 - $14.00 per hour

Schedule:

• Evening shift
• Morning shift
• Weekends only

Ability to Relocate:

• Sanford, FL 32771: Relocate before starting work (Required)

Work Location: In person