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Guest Service Agent job duties:
· Greet, register, and assign rooms to guests of hotel
· Verify guests' credit card, and establish how the customer will pay for the accommodation
· Keep records of room availability and guests' accounts
· Compute bills, collect payments, and make change for guests
· Issue room keys and relay information to bellman attendant
· Review accounts and charges with guests during the check-out process
· Contact housekeeping or maintenance staff when guests report problems
· Make and confirm reservations
· Record and resolve guest comments or complaints
· Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Additional duties assigned by supervisor
Skills:
ONLY SERIOUS CONSIDERED, MUST STOP IN FILL OUT APPLICATION, DRESS APPROPRIATELY
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
Schedule:
Work setting:
Education:
Experience:
Work Location: In person
Full Time
$27k-36k (estimate)
05/08/2024
09/03/2024
Indianapolis, Indiana
Kevin Plunkett
The job skills required for Front Desk Agent Day Shift (Full Time) include Customer Service, Guest Service, Housekeeping, Credit Card, Travel Planning, Employee Assistance Programs, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent Day Shift (Full Time). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent Day Shift (Full Time). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent Day Shift (Full Time) positions, which can be used as a reference in future career path planning. As a Front Desk Agent Day Shift (Full Time), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent Day Shift (Full Time). You can explore the career advancement for a Front Desk Agent Day Shift (Full Time) below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.