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About this Position
HOERBIGER Safety Solutions, IEP Technologies (IEP) is seeking a Customer Service Representative to join our team in Marlborough, MA.
The Customer Service Representative provides exceptional customer service and sales support for the IEP and Newson Gale brand of products at IEP Technologies in Marlborough, a part of HOERBIGER Safety Solutions.
This role will own the order management process from order-to-invoice to service our customers (end-users, partners, resellers, OEMs) and Regional Sales Managers (RSMs).
The role is the main commercial interface for daily business transactions, including processing customer purchase orders, answering technical customer inquiries, providing product quotations, and issuing Return Material Authorizations (RMAs).
This position supports industrial / commercial customers.
This position will work in the office daily for the first three months and then will transition to a split work week with three days in office and two days off-site / work from home.
Essential Responsibilities
Qualificatons
Our Benefits
HOERBIGER offers a stable, team-based environment with opportunity for advancement. Our robust benefits package includes : Medical / Dental / Vision Insurance, Employee Assistance Program, company paid Short- & Long-Term Disability coverage and Life Insurance, FSA & HSA, Paid Vacation, Paid Holidays, Paid Sick Days, Paid Parental Leave, Tuition Reimbursement, (k) Retirement Plan with matching contributions.
Last updated : 2024-04-25
Full Time
$42k-53k (estimate)
04/26/2024
05/09/2024
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