About the Concept

Pampas Brazilian Steakhouse is a quintessential Brazilian steakhouse, or Churrascaria, specialized for almost 4 years in roasting high quality meats, using the centuries-old culinary technique from southern Brazil, barbecue. Here at Pampas we complement our extraordinary service with extraordinary people.

About the Role

Hosts are responsible for ensuring guests have a positive experience by exhibiting unsurpassed hospitality.

Welcome guests by greeting them per the company standards and respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction

Escort guests to seats and set them up for a pleasurable dining experience based on appropriate floor plan

Promote and maintain the highest level of customer service to all guests while staying alert to their needs

Provide guests with food and beverage menus while demonstrate expert knowledge of all menu items, as well as daily specials

Receive and record dining reservations or respond to general inquiries via telephone or online reservation system

Confer with dining room staff to ensure guests are receiving prompt and courteous service

Provide guests with information about the Seaport, including giving direction

Maintain dining ambiance with an enthusiastic and graceful attitude

Actively participate during line up

Professional demeanor, polished appearance with the ability to exceed guest's expectations

Maintain impeccable standards of cleanliness and appearance throughout all areas of the Host booth before, during and after service

Adhere to sanitation, safety, and alcohol beverage control policies

Complete all assigned side work relevant to guest interactive service

Follow all company policies, procedures, and guidelines

Consistently report to scheduled shifts on time and ready to work in proper uniform

Operate ethically to protect the assets and image of the company

Performs other duties and responsibilities as per business need

About YOU! | KNOWLEDGE, EXPERIENCE AND SKILL

• Personable demeanor, instinctive nature
• Ability to think quickly and multi-task in a fast-paced environment
• Ability to communicate effectively and eloquently, both verbal and written
• Ability to take direction and execute
• High standards for cleanliness of workspace and service areas
• A desire to advocate on behalf of the guest as well as notice and pursue when a guest is dissatisfied
• Professional demeanor, polished appearance with the ability to exceed guest's expectations
• Ability to work in an ever-changing environment
• Ability to work both independently and in a team environment
• Strong work ethic and customer-focused approach
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Must be passionate, entrepreneurial, and dedicated to success

Job Types: Full-time, Part-time

Pay: $16.00 - $20.00 per hour

Expected hours: 30 per week

Benefits:

• Employee discount
• Flexible schedule
• Health insurance

Shift:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Sacramento, CA (Required)

Work Location: In person