21 Customer Service Rep B Jobs in MILWAUKEE, WI
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HMSHost is Hiring a Customer Service Rep B Near MILWAUKEE, WI
Summary:
The Customer Service Representative is responsible for providing customer assistance in stores by
completing sales transactions, completing returns, and processing voids for associates; administering the
Mystery Shop program and training programs; ensuring consistent application of all company and local
customer service policies; and providing training; performs all other responsibilities as directed by the
business or as assigned by management. This is a non-exempt position and typically reports to the Store
Manager / Assistant Store Manager.
Essential Functions:
Provides customer support and handling customer inquiries
Works directly in the unit with associates to ensure service/training compliance standards are met
Coordinates all training of hourly staff in customer service program as well as provides hands-on
training of MIT, Brand, and OJT within the branch
Provides feedback to managers regarding continued development of associates
Acts as mentor to transition associate from time of hire to completion of retail training process
Administers service excellence training in units
Administers Mystery Shoppers Program for the branch and notifies managers of scores on a daily
and period basis
Minimum Qualifications, Knowledge, Skills, and Work Environment:
Requires a High School diploma or general education development (GED) diploma
Customer service and/or training experience preferred
Requires the ability to speak, read and comprehend instructions, short correspondence and
policy documents
Requires the ability to interact with the public and coworkers in a friendly, enthusiastic and
outgoing manner
Minimum Qualifications, Knowledge, Skills, and Work Environment:
Requires a High School diploma or general education development (GED) diploma
Customer service and/or training experience preferred
Requires the ability to speak, read and comprehend instructions, short correspondence and
policy documents
Requires the ability to interact with the public and coworkers in a friendly, enthusiastic and
outgoing manner
To learn more about HMSHost and additional career opportunities, visit https://www.hmshost.com/.
Equal Opportunity Employer (EOE)
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)
Job Summary
Full Time
Restaurants & Catering Services
$37k-46k (estimate)
03/31/2024
05/01/2024
hmshost.com
BETHESDA, MD
15,000 - 50,000
1897
Private
STEVE JOHNSON
$3B - $5B
Restaurants & Catering Services
Related Companies
About HMSHost
HMSHost specializes in providing food services for highway and airport venues.
The job skills required for Customer Service Rep B include Customer Service, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep B. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep B. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Rep B positions, which can be used as a reference in future career path planning. As a Customer Service Rep B, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep B. You can explore the career advancement for a Customer Service Rep B below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/29/2021: Chicago, IL
The best CSRs are genuinely excited to help customers.
12/07/2021: Saint Paul, MN
Customer service reps may use a variety of tools as part of their role.
12/10/2021: Juneau, AK
At banks, customer service reps may need to have some former experience handling money and making change.
12/23/2021: Youngstown, OH
Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
02/05/2022: Bismarck, ND
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
02/24/2022: Springfield, MO
Don’t worry about acquiring expensive gear; focus on the learning first.
02/10/2022: Helena, MT
Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.
01/26/2022: Santa Fe, NM
A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
12/13/2021: Duluth, MN
A strong Customer Service Background and entry level Accounting skills.
01/31/2022: Fort Myers, FL
Step 3: View the best colleges and universities for Customer Service Rep.
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