1 Medical Management Specialist I Job in Kapolei, HI
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HMSA is Hiring a Medical Management Specialist I Near Kapolei, HI
- Evaluation, interpretation, and processing of clinical review requests to include but not limited to applying the following requirements:
- Validation that requests has met submission requirements based on accreditation / governmental regulation requirements.
- Educate and/or communicate with provider offices on appropriate procedures.
- Application of internal policies and procedures, contractual provisions, and regulatory requirements.
- Multi-system validation of member specific eligibility, benefit and provider requirement for selected service(s) based on member's primary line of business.
- Utilization of various resources to confirm HMSA's clinical review requirements; as required, educate and/or respond to provider office with outcome.
- Creation of the electronic file within the Utilization Management (UM) management system for review.
- Adhering to the guidelines and processes for management of documents within the Fax Manager Application (FMA).
- Process vendor authorization files to reflect the appropriate decisions within HMSA's system to appropriately and accurately impact claims processing to include but not limited to the following:
- Researching, validate and update existing authorizations based on extensions, peer to peer reviews and updates requested from provider community.
- Monitoring and addressing errors as a result of the request program load feature.
- Notify and/or communicate issues associated with authorization files with unit coordinator, supervisor or UM Solutions Administrator.
- Resolve, document and accurately respond to inquiries, issues or complaints received telephonically from provider (and members) by:
- Application of Ulysses Call Strategy servicing skills.
- Researching multiple system and/or online document resources
- Contacting unit leads or resources for additional explanation.
- Triage and transfer calls to appropriate areas upon request or require a subject matter expert (SME).
- Escalate calls as appropriate taking into account urgency, customer's level of concern, knowledge required to respond in an accurate manner.
- Processing of the Aerial to QNXT (A2Q) error / balance reports by:
- Accurately building UMD documents within QNXT to support the claims processing activities.
- Notify and/or communicate issues associated with A2Q process to unit coordinator, supervisor or UM Solutions Administrator.
- Monitor and processing of clinical review requests received via online authorization tool by:
- Applying internal policies and procedures, contractual provisions and regulatory requirements.
- Multi-system validation of member specific eligibility, benefit and provider requirement for selected service(s) based on member's primary line of business.
- Triaging and distribution of the cases to the respective units taking into account type of service, place of treatment, provider relationship and line of business.
- Performs all other miscellaneous responsibilities and duties as assigned or directed.
Job Summary
Full Time
Ambulatory Healthcare Services
$70k-92k (estimate)
11/23/2023
05/16/2024
hmsa.com
LIHUE, HI
1,000 - 3,000
1938
NGO/NPO/NFP/Organization/Association
BENNETT JACOBY
$1B - $3B
Ambulatory Healthcare Services
Related Companies
About HMSA
Hawaii Medical Service is a health insurer service provider.
The job skills required for Medical Management Specialist I include Triage, etc. Having related job skills and expertise will give you an advantage when applying to be a Medical Management Specialist I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Medical Management Specialist I. Select any job title you are interested in and start to search job requirements.
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