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Description
Remote Working: Onsite 80% / Remote 20%
COMPANY: Hitachi High-Tech America, Inc. ("HTA")
DIVISION: Metrology and Analysis Systems Division
POSITION: Technical Support Engineer I
TRAVEL: Up to 30% (both domestically and internationally)
EXPECTED PAY RANGE: $88,500 - $121,688 annually
This pay range is for the position's base pay only. This position may be eligible for other compensation including incentive pay and/or allowances. Candidates will receive additional information during the interview and selection process.
POSITION SUMMARY
The Technical Support Engineer I (TSE) is highly skilled in specific toolset models or multiple product lines. The position directly assists with communications within the company and as assigned with external customers. The TSE will support efforts to coordinate field activity as needed. The TSE is expected to provide training to all employee levels within the organization and contribute to the development of concepts and techniques in effective and creative ways. TSE's must have the ability to technically supervise problems and/or schedule the work activities of other Field Service Engineers and/or Technical Support workers.
PRIMARY RESPONSIBILITIES
EDUCATION REQUIREMENTS
EXPERIENCE and TRAVEL REQUIREMENTS
KNOWLEDGE, SKILLS, and ABILITIES REQUIREMENTS
PHYSICAL REQUIREMENTS
Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to
Full Time
Medical Technology
$74k-97k (estimate)
04/07/2024
06/06/2024
hitachi-hhta.com
GAITHERSBURG, MD
25 - 50
Private
DR MANOJ JAIN
$10M - $50M
Medical Technology
The job skills required for Technical Support Engineer I (MAD-LC-OR) include Technical Support, Installation, Business Requirements, Teamwork, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Engineer I (MAD-LC-OR). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Engineer I (MAD-LC-OR). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Engineer I (MAD-LC-OR) positions, which can be used as a reference in future career path planning. As a Technical Support Engineer I (MAD-LC-OR), it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Engineer I (MAD-LC-OR). You can explore the career advancement for a Technical Support Engineer I (MAD-LC-OR) below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Engineer, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Engineer for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Engineer job description and responsibilities
Responsible for providing technical support to clients in person and remotely.
02/27/2022: Tallahassee, FL
Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
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Technical support engineers need to rise above, and not respond with anger or frustration.
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Technical support specialists provide assistance to customers experiencing technical, software and hardware problems.
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They ensure that all technical aspects are functioning optimally.
03/02/2022: Champaign, IL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Engineer jobs
Taking ownership of customer issues reported and seeing problems through to resolution
04/11/2022: Chillicothe, OH
Patience, friendliness, and clear, non-technical communication are necessary to ensure customers don’t feel frustrated or talked down to.
03/29/2022: Orange, CA
A Technical Support Engineer provides customer service for computer hardware and software.
03/30/2022: Grand Forks, ND
Technical support engineers require a variety of hard skills and soft skills.
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A Technical Support Engineer duties and responsibilities may revolve around maximizing computer system capabilities and making recommendations.
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Step 3: View the best colleges and universities for Technical Support Engineer.