JOB SUMMARY

The Assistant Office Manager will play a crucial role in ensuring the smooth functioning of their assigned office and provide administrative support to the management team. The Assistant Office Manager is an entry-level position and will need to handle various tasks simultaneously. The Assistant Office Manager works closely with the Office Manager to maintain an organized and efficient work environment.

MAJOR DUTIES & RESPONSIBILITIES

• Assist the Office Manager in coordinating and managing daily office operations.
• Handle incoming calls, emails, and other correspondence, directing them to the appropriate person or department.
• Greet visitors and clients, ensuring they have a positive experience and receive proper assistance.
• Maintain office supplies inventory and place orders when necessary.
• Coordinate and schedule meetings, appointments, and travel arrangements for the management team.
• Assist in the preparation of reports, presentations, and other documents.

MAJOR DUTIES & RESPONSIBILITIES CONTINUED

• Manage office filing systems and ensure the confidentiality of sensitive information.
• Assist in organizing District events, including meetings, conferences, and social gatherings.
• Collaborate with other departments to facilitate interdepartmental communication and cooperation.
• Provide general administrative support as needed.
• Performs other job-related duties as assigned.

EDUCATION

High school diploma or equivalent.

WORK EXPERIENCE

1-3 years proven experience in an administrative role, preferably in an office setting.

SKILL AND/OR REQUIRED LICENSING/CERTIFICATION

Excellent organizational and time management skills.
Strong attention to detail and ability to prioritize tasks effectively.
Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Outstanding verbal and written communication skills.
Ability to work independently and collaboratively in a team environment.
Professional and courteous demeanor.
Familiarity with basic office equipment and systems.
Ability to adapt to changing priorities and handle multiple tasks simultaneously.

LEADERSHIP RESPONSIBILITIES

No supervisory or direct people management responsibilities. May provide occasional work guidance, technical advice, and training to staff.

WORK COMPLEXITY/INDEPENDENT JUDGMENT

Work and tasks are often straightforward, routine, structured and guided by established policies and procedures. Little, if any, independent judgment is required, outside of making basic choices in the selection and application of established methods. The job receives frequent, ongoing supervision.

BUDGET AUTHORITY

No budget development activity is required.

PROBLEM SOLVING

Decisions are made on routine matters affecting few individuals and usually within the confines of the job's own department. Specific job activities and results are typically reviewed closely. There are limited requirements for developing new ideas or changes in methods, procedures, or services.

IMPACT OF DECISIONS

Follows rules and procedures. Decisions can have minimal or no impact to HISD. Errors can be readily detected, usually by the employee, and, if made, would result in minor expense for correction.

COMMUNICATION/INTERACTIONS

Basic communication - very little communication required such as receiving basic instructions. Interactions are mostly with customers, own supervisor, and co-workers in own department.

CUSTOMER RELATIONSHIPS

Follows through with customer inquiries, requests, and complaints. Forwards difficult and non-routine inquiries or requests to appropriate level for resolution.

WORKING/ENVIRONMENTAL CONDITIONS

Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Ability to carry and/or lift less than 15 pounds.