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Max pay rate of / hour, rate will be determined at time of offer
SHIFT HOURS : -, could possibly need occasional : am coverage or coverage till : pm
CAN THE WORKER WORK REMOTE : No
rounds of video interview
IS THERE A LIKELIHOOD OF AN EXTENSION PAST THE INITIAL DURATION : Yes
IS THERE A POSSIBILITY THE WORKER COULD BE TRANSITIONED TO AN FULL TIME EMPLOYEE : if a full-time employee leaves and the temp is working out well, yes
Summary of Duties and Responsibilities
IT Help Desk support (On rotating basis with some after-hours coverage) :
o Answer help desk phone calls.
o Route help desk tickets to appropriate technicians or support groups.
o Provide on the spot troubleshooting as time allows.
o Provide support through Microsoft Teams.
o Provide walk up support.
Provide local support for the following systems (installation, upgrades, troubleshooting) :
o PC / Laptop Hardware and Software
o Network Peripherals, Printers, Copiers
o Telephone System
o Enterprise / Business Applications
Qualifications
To perform this job successfully, an individual must be able to perform essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.
o Anti-Virus, Malware, Spam, and other security remediation experience.
Education
BA / BS MIS or CIS (or related technical discipline) desired
Experience
years’ experience in IT Help Desk support.
Specialized Knowledge
Additional Details (Including Physical & Mental requirements)
Full Time
$54k-69k (estimate)
04/05/2024
05/13/2024
hire-talent.com
Cedar, MN
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