You haven't searched anything yet.
HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.
The main purpose of the role is to provide excellent customer service delivery by conducting verifications / background screening and reporting accurate results. Researchers will ensure a first-class customer and candidate experience through processing the checks. Other duties may also be assigned.
Responsibilities:
Ensure that duties are carried out professionally and in line with the priority to help candidates get hired.
· Quickly and effectively research and verify facts provided by candidates to ensure the screening process is completed in a timely manner.
· Ensure accurate processing of the background reports according to reporting guidelines and quality standards.
· Maintain in-depth working knowledge of all guidelines and procedures.
· Complete the processing of all assigned tasks as per schedules.
· Complete escalated/rejected requests requiring further investigation.
· Ensure accurate and prompt turnaround time on all reports.
· Report factual information provided by verifying sources accurately.
· Provide timely follow-up and follow through on all requests, reports, emails, and escalations.
· Communicate professionally with candidates, with tact and diplomacy, to obtain relevant information or to clarify details as quickly as possible.
· Ensure all means of communication are utilized to complete the background verification processing.
· Maintain adequate researching skills on every task with speed.
· Maintain a "Continuous Improvement" state of mind and helps to suggest changes.
· Be open to cross training to other functions outside of immediate scope of responsibility.
· Ensure all actions comply with all Data Protection legislations and company policies with integrity.
· Work as team to share the workload and deliver the team results.
· May assist with mentoring, training, and coaching of new team members.
· May assist in ad hoc projects as and when required.
· Adhere to the work as per the business hours and make all possible attempts to complete the verifications.
· Consistently acquire new or updated knowledge to become proficient in assigned work.
· Conduct qualitative attempts through phone calls, emails and vendors to complete the verifications within time and accurately.
Education:
Experience:
Knowlegde & Skills:
Confident with telephone communications, including probing for information whilst maintaining good professional relations.
Please submit resume/CV in English.
All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee.
Full Time
$47k-60k (estimate)
03/20/2024
04/03/2024
hireright.com
DALLAS, TX
3,000 - 7,500
1981
Private
D BARTLEY KURT MEADOR
$50M - $200M
HireRight is a provider of employment background checks, drug testing and education verification services.
The job skills required for Researcher-1 (Voice Process/Day-shift) include Communicates Effectively, Oral Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Researcher-1 (Voice Process/Day-shift). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Researcher-1 (Voice Process/Day-shift). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Researcher-1 (Voice Process/Day-shift) positions, which can be used as a reference in future career path planning. As a Researcher-1 (Voice Process/Day-shift), it can be promoted into senior positions as a Dean of Dentistry that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Researcher-1 (Voice Process/Day-shift). You can explore the career advancement for a Researcher-1 (Voice Process/Day-shift) below and select your interested title to get hiring information.