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HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Irvine, CA, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.
– Lead the efforts and process to gather and create SOP & other templates requirements or process improvements.
– Act as the supportive source of knowledge for all SOPs and internal templates, training & policy documents.
– Lead the analysis and recommendations for knowledgebase effectiveness.
– Drive the day to day activities to ensure the accuracy, governance, and maintenance of SOPs and other templates/training documents.
– Manage all aspects of the knowledgebase related document control and approval system and processes.
– Support the communication and training of SOPs to operational & client facing teams.
– Conduct staff interviews and review/research work products to aid in the development of SOPs
– Review, suggest, revise, consult, and re-write existing SOPs.
– Review regulatory, SOP and other process documents for clarity and consistency.
– Develop, improve, maintain and revise Standard Operating Procedures, templates & training materials.
– Drive training sessions for new information updated in the SOPs, templates & training documents as well as session to provide regular refresher as needed
– Respond to co-workers, superiors, and clients in a cooperative and constructive and timely manner; providing support to other department personnel by responding to requests for information and assistance; promoting an awareness and positive image of the department; facilitating a respectful, friendly atmosphere in the workplace.
– Identifying lacks or misses in the products from the system and process perspective
– Addressing issues, bugs with the products
– Involvement in regular IT/Product testing schemes
– Maintenance of AC requests (setting up, translations, ad-hoc changes etc.)
– Looking for improvements around AC templates and source templates
– Successful delivery of new products/features
– Bachelor’s degree and 1 years of experience writing SOPs, processes, procedures, user manuals and/or work instructions (or equivalent combination of education and experience)
– Demonstrated skills in Microsoft Office including Microsoft Visio to develop process flowcharts.
– Strong analytical, oral and written communication skills with the ability to build quick rapport with all levels of customer staff and SMEs to give them high quality, responsive service.
– Demonstrated strong attention-to-detail and ability to work with accuracy.
– Ability to work autonomously on multiple projects and to prioritize daily tasks and responsibilities effectively
– Motivated team player
– Ability to easily acclimate into the project team and customer environment and make an immediate contribution.
– Ability to interact with clients and team-members in a professional manner using tact, courtesy and good judgment to provide timely inquiry response and other routine customer support.
HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee.
Full Time
$69k-83k (estimate)
03/31/2024
03/28/2025
hireright.com
DALLAS, TX
3,000 - 7,500
1981
Private
D BARTLEY KURT MEADOR
$50M - $200M
HireRight is a provider of employment background checks, drug testing and education verification services.
The job skills required for Operations Support Specialist include Microsoft Office, Written Communication, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Support Specialist. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming an Operations Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Operations Support Specialist job description and responsibilities
Operations Support Specialist processes information to include sorting, coding, entering, modifying, deleting, filing and retrieving data; establishing new files and new filing systems.
03/07/2022: Worcester, MA
Monitor system operations and troubleshoot problems.
04/14/2022: Trenton, NJ
Operations support specialists perform a range of administrative support tasks.
03/12/2022: Boston, MA
Organizations will need to hire more operations support specialists to oversee the work done by outside vendors.
04/18/2022: Port Arthur, TX
Operations support associates also might do everything from taking minutes at meetings to reminding their bosses of the day’s agenda.
03/24/2022: Frankfort, KY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Operations Support Specialist jobs
Operations support associates come from a variety of backgrounds and education levels.
02/19/2022: Newark, NJ
Operations Support Specialist work requires a general knowledge of office machines and procedures, attention to detail.
02/13/2022: Port Arthur, TX
This job requires physical strength and agility to transport boxes of materials and supplies
02/25/2022: San Diego, CA
You need a good organizational skills to give and receive information and coordinate with other staff, students and public
04/11/2022: Dayton, OH
The duties of an operations support specialist depend on one's line of work or industry of employment. Typically, their responsibilities revolve around addressing issues and concerns.
02/28/2022: Rock Hill, SC
Step 3: View the best colleges and universities for Operations Support Specialist.