As a technology management firm, Synpact, is looking for an experienced Purchasing Assistant to join our growing and stable office in a key and dynamic position. We provide more than conventional tech support to our business clients, but also work passionately to provide amazing customer service and care so that our support can go beyond increasing productivity and deliver a true peace of mind to our clients.

We are looking for someone who has outstanding customer service skills and a natural ability to solve problems, manage multiple priorities with ease, and is highly organized. This role works closely with all our teams and managers, being a very vital part of our office. You will coordinate daily with the Project Manager, Project Coordinator, support Dispatch, and work closely with the field team to ensure the organized and effective deployment of low voltage infrastructure and solutions being provided to our clients.

Main Responsibilities and Duties Include, but are not limited to:

• Manage and maintain healthy inventory levels of equipment, technician tools, and company office equipment based on sales forecasts and company needs, including technician vehicle stock and remote locations.
• Negotiate with vendors to secure advantageous pricing and terms.
• Process, manage, and record all incoming and outgoing inventory through ConnectWise procurement software
• Procure, track, process, and record purchase orders for support tickets, sales orders, and projects.
• Process required invoices, purchase orders, and other materials for sub-contractors.
• Perform scheduled inventory audits following company procedures and processes.
• Investigate and report to supervisory all inventory discrepancies.
• Process, track, and assist with warranty claims.
• Maintain a safe and organized warehouse and office.
• Stage equipment for support tickets, sales orders, and projects.
• Notify sales teams and operations teams of equipment eta status and delays.
• Travel to vendor sites for equipment pick-up/drop-off
• Travel to client sites for equipment pick-up/drop-off
• Set up and manage vendor agreements and requirements.
• Assist our Dispatch Team by answering calls, addressing clients’ requests and creating tickets in our CRM (ConnectWise) 

Ideal Qualifications and skills Include, but are not limited to:

• Clean Driving record, able to be insured by our company insurance
• Basic computer skills
• Great Customer service
• ConnectWise knowledge a plus
• Previous procurement, dispatch, operations experience highly preferred, but not required

Hours and Compensation are:

This position is 100% in-person, in office. Full-time, Monday – Friday, 8:30am – 5:30pm, no weekends, but there is occasional overtime. Located in Van Nuys.

Pay is starting at $18 – $21/hour depending on experience, negotiable for the right person, plus Health Benefits after 90 days, 401k after 1-year, Paid Holidays and PTO after 90 days

TO APPLY PLEASE SUBMIT YOUR RESUME. Thank you!