The Hilton Santa Clara is seeking a Full-Time Catering Coordinator to join our great team and enjoy all the benefits of our exciting hotel environment! Come be part of one of the finest Santa Clara Four Diamond Hotels featuring 280 rooms in the heart of Silicon Valley next to the San Francisco 49'ers Levis Stadium, Great America Amusement Park and Santa Clara Convention Center.

Responsible for providing administrative support to the Sales Managers, with the emphasis on banquet and catering. This position will work in tandem with our Sales Coordinator on the details for groups post-contract, and ensure that information is distributed in a timely manner to the Operations team. This position will also be the primary liaison between Sales and Banquets. 

Benefits

• Medical (Anthem or Kaiser)
• Dental (Aetna)
• Vision (VSP) and Life (The Hartford)
• Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford)
• 401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)
• Vacation, sick and holiday pay
• Free Parking at the hotel
• Meal allowance
• Career Development
• Education Assistance
• Room Rate Discounts with any Hilton Brand Hotel
• Additional Room Discounts for select hotels within portfolio
• Two pairs of slip resistant shoes a year
• Discount rates for travel such as car rental, theme parks, and much more

ESSENTIAL JOB DUTIES:

• Screens, evaluates and routes incoming phone calls. Answers the phones of the sales/catering staff in their absence using Signature training.
• Knowledge of each sales manager’s segments and responsibilities in order to direct client inquiries appropriately. Take accurate messages in their absence.
• Sends menus, hotel information, thank you letters, evaluation letters and all other correspondence to clients.
• Prepare VIP and other amenity requests.
• Route new contracts, billing information to accounting/DOSM once contracts are received from catering managers.
• Print and route the daily event’s report on a daily basis.
• Review BEO’s, BEO batch and file in the BEO binder for the following week on Tuesdays and Thursdays.
• Assist in creation of BEOs
• Assist in creation of room diagrams at client request
• Create files for new contracts.
• Assist in creation for promotional flyers.
• Create reader board, banquet door signs, directional signs.
• Route all pop ups and revised BEO’s on a daily basis.
• Responsible for faxing, copying, filing and any other clerical duties.
• Responsible for maintaining adequate stock of sales collateral and wedding kits.
• Be a team player and encourage the teamwork attitude among staff.
• Promote open channels of communication between all hotel departments.

Compensation: $28 an hour.

The Hilton Santa Clara is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please call (408)562-6714 or email Ngoc Diep at ngoc.diep@hiltonsantaclara.com to let us know the nature of your request.