Job Summary

The Pool Attendant maintains cleanliness and order around the pool area. Provides prompt and courteous service to guests.

Responsibilities

QUALIFICATIONS:

• High School diploma or equivalent is desired.
• Proficient in position required job skills and knowledge. Intelligent in grasping and integrating new information.
• Is an active learner with a strong sense of curiosity.
• Has natural instincts and insight for finding the best solution to unclear situations issues and problems.
• Considers multiples resources and methods for analyzing problems. Makes great decisions.
• Is effective in prioritizing work; consistently manages time and processes to create maximum efficiency with minimum disruption or redundancy.
• Is time sensitive understands how work and processes fit in with other departmental or business priorities and objectives.
• Is able to adjust work to accommodate expected and unexpected changes. Is able to gauge progress with respect to overall impact and results.
• Energetic and takes initiative. Is pro-active and persistent in pursuing and completing tasks. Strives to exceed expectations and goals.
• Welcoming and warm personality. Able to engage easily and actively connect with others.
• Is genuinely caring and compassionate; visibly demonstrates desire to understand others.
• Creates confidence and trust with others is socially aware of self and others and is known for communicating the right message at the right time.
• Utilizes a variety of approaches and communication techniques tailored to each situation.
• Is comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels.
• Is direct yet tactful and considerate of audience. Positively accepts and provides feedback.

RESPONSIBILITIES:

• Walk all assigned areas throughout shift; remove and replace dirty towels and service trays and glasses empty trash receptacles.
• Set-up and/or breakdown Pool areas on a daily basis.
• Remove trash and/or linens and note any areas that need immediate cleaning.
• Maintain Pool Showers lockers and bathroom areas throughout shift.
• Serve as barback/busser for Pool Bartenders and Pool Servers.
• Clean all pool areas in the prescribed manner while following safety and security procedures and regulations.
• Remove soiled terry and trash from the pool areas and take to the appropriate locations in the prescribed manner and retrieve clean terry.
• Stock pool linen and supply to ensure par inventories.
• Report any missing/found articles damage or merchandise problems to the supervisor and/or security.
• Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Coordinate with Supervisor on work priorities and provide assistance when needed.
• Perform any other additional duties as assigned by leadership.
• Scheduled days and times may vary based on need.
• Utilizes a variety of approaches and communication techniques tailored to each situation. Is comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels.
• For properties with a slide maintain slide safety by monitoring all guests using slide or in pool at slide bottom.
• For properties with a slide enforce proper slide usage – i.e. slide position 1 guest at a time no guest at slide bottom.

Property Details

Surrounded by the desert landscape of Phoenix's North Mountain, this all-suite hotel offers luxurious amenities, enjoyable activities and delicious dining options for an unforgettable holiday.

Pointe Hilton Tapatio Cliffs Resort features the Falls Water Village, the perfect place for family fun. The Village features 3 acres of swimming pools with waterfalls and a 150 feet waterslide. Relax in one of the private cabanas while sipping a refreshing drink from the Cascades Cafe.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan