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Food & Beverage Manager (Banquet Experience required)

Pasadena, CA | Full Time
17 Days Ago

Job Description

Job Summary

The Food & Beverage Manager is responsible for assuring attentive friendly courteous and efficient service in all F&B Outlets Room Service Lounge and Banquets (as applicable by hotel) while maintaining adherence to budgeted payroll and overhead cost. He/she is also responsible for continually working towards improving Restaurant Room Service Bar/Lounge Starbucks (or other comparable outlet) quick-serve outlet pool bar and/or any other applicable outlet and Banquet sales (as applicable by hotel) revenues to exceed budget. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities.

Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.

Responsibilities

QUALIFICATIONS:

  • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
  • Must be proficient in Windows operating systems Company approved spreadsheets and word processing.
  • Supervisory experience required.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.

JOB RESPONSIBILITIES:

  • Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality’s standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality’s standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR and First Aid
  • Maintain a warm and friendly demeanor at all times.
  • Be familiar with the organization of the hotel and know the function of each department.
  • Ensure training of all Food and Beverage/Banquet personnel using the steps to effective training according to Aimbridge Hospitality’s standards.
  • Maintain follow-through of all guest requests problems complaints and/or accidents which occur in the Restaurant Room Service Lounge or Banquets.
  • Motivate coach counsel and discipline all F&B personnel according to company S.O.P.’s.
  • Review F&B staff's worked hours for payroll compilation and submit to Accounting on a timely basis.
  • Be responsible for developing a manager as assigned by the Corporate Office including sign-off on all competencies and assist in his/her placement as needed.
  • Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to company standards.
  • Prepare and conduct F&B interviews and follow hiring procedures according to company S.O.P.'s.
  • Prepare employee shift schedule according to the business forecast payroll budget guidelines and productivity requirements. Present the schedule with the Wage Progress Report to the G.M. weekly.
  • Ensure that wage progress and productivity reports are completed accurately and on a timely basis.
  • Conduct all 90 day and annual employee performance appraisals according to company S.O.P.'s.
  • Ensure implementation of all Aimbridge Hospitality’s policies and house rules.
  • Assist in developing and ensure implementation of Food and Beverage promotional ideas.
  • Ensure all beverage costs are maintained to meet budget.
  • Focus the F&B Department on their role in contributing to the guest service scores.
  • Ensure compliance to company training using the steps to effective training according to Aimbridge Hospitality’s standards.
  • Maintain company S.O.P.'s regarding purchase orders vouchering of invoices and checkbook accounting.
  • Develop initiate and promote sales including up selling programs for use by all service personnel.
  • Ensure Aimbridge Hospitality’s service standards are maintained throughout the Food and Beverage/Banquet Department.
  • Participate in required M.O.D. coverage as scheduled.
  • Initiate all necessary F&B-related reports according to company standards.
  • Complete all Food and Beverage forecasting and budgeting in a timely and efficient manner.
  • Ensure that F&B employees are at all times attentive friendly helpful and courteous to guests all other employees and managers.
  • Ensure that the quarterly operating equipment inventory is done pars are evaluated and quarterly purchases are planned.
  • Maintain all Aimbridge Hospitality’s S.O.P.'s concerning credit policies.
  • React to negative trends in market place by implementing food and beverage blitzes and promotions.
  • Organize and conduct monthly department meetings with restaurant and lounge and/or outlets staff and weekly F&B meeting according to Aimbridge Hospitality’s standards.
  • Attend daily BEO meeting.
  • Conduct beverage purchasing as needed. May share responsibility with Purchasing Manager.
  • Purchase Food & Beverage operating equipment as needed. 
  • Conduct monthly beverage inventories and reconciliations.
  • Ensure that the quality and presentation of all food products are according to Aimbridge Hospitality’s standard.
  • Maintain a professional working relationship and promote open lines of communication with managers employees and other departments.
  • Oversee the operations of the Banquet department (as applicable by hotel).
  • Use the hotel's P.O.S. sstem to print reports. Analyze reports generated.
  • Establish and maintain key control system.
  • Complete monthly menu analysis and submit to the Corporate Office (as applicable by hotel).
  • Monitor and follow up on Food and Beverage Outlets cash overages and shortages.
  • Assist the Food and Beverage Director and Director of Security and/or Engineering Department in implementing and maintaining emergency procedures.
  • Maintain an organized and comprehensive filing system with documentation of purchases vouchering schedules forecasts reports and tracking logs.
  • Complete all required correspondence in a timely and efficient manner.
  • Attend monthly all-employee meetings and any other functions required by management.
  • Maintain close communication links with all employees. Provide a motivating influence and seek input regarding food and beverage issues from employees. Ensure a high level of positive communication exists between the Food & Beverage and Food Production staffs.
  • Perform P.O.S. changes in menus or additions/deletions of servers as necessary.
  • Handle items for “Lost and Found” according to the standards.
  • Maintain required pars of all stock.
  • Review food sales for accuracy daily.
  • Perform any other duties as requested by the General Manager and/or Director of Food & Beverage. 

Property Details

 

At our perfectly-located Pasadena hotel, the Hilton Pasadena offers accessibility to the city's best attractions. Visitors can stroll to Old Pasadena, only minutes from the hotel with a wide range of shopping, sight-seeing, dining and entertainment options. They can swim lengths in the sparkling pool and recharge in our fitness center. We offer on-site dining, perfect for private receptions with an impeccable dining experience

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

Skills for Food & Beverage Manager (Banquet Experience required)

The job skills required for Food & Beverage Manager (Banquet Experience required) include Scheduling, Presentation, Guest Service, Room Service, Responsibility,and Purchasing etc. Having related job skills and expertise will give you an advantage when applying to be a Food & Beverage Manager (Banquet Experience required). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Food & Beverage Manager (Banquet Experience required). Select any job title you are interested in and start to search job requirements.

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Career Path for Food & Beverage Manager (Banquet Experience required)

The following is the career advancement route for Food & Beverage Manager (Banquet Experience required) positions, which can be used as a reference in future career path planning. As a Food & Beverage Manager (Banquet Experience required), it can be promoted into senior positions as a Food and Beverage Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Food & Beverage Manager (Banquet Experience required). You can explore the career advancement for a Food & Beverage Manager (Banquet Experience required) below and select your interested title to get hiring information.

How to Become a Food&Beverage Manager

If you are interested in becoming a Food&Beverage Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Food&Beverage Manager for your reference.

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