JOB DESCRIPTION

The Hilton Mystic, the “Heart of Mystic” is looking for an experienced Sales Manager with experience in Wedding, Catering Sales and Social Group Sales to join their Sales team.

The Sales Manager is responsible for securing Weddings, Social and Corporate catering events, along with group blocks from an assigned market segment. Successful Sales Managers are dynamic individuals who are well-rounded, and business minded.

What will I be doing?

The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality. 

Specifically, you would be responsible for performing the following tasks to the highest standards:

• Solicit and generate new leads for group opportunities through proactive sales efforts, maximizing revenue streams, to meet and exceed assigned market goals.
• Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts.

This role requires strong sales, communication, and organizational skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure revenue for the hotel.

• Customer and Account Management - Apply strong sales skills to create customer value. Differentiate our hotel from the competition and bring clear value to customers and the organizations they represent.
• Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your strategies.
• Negotiations – Focus on closing business creatively with strong understanding of profit areas within the food, beverage and overall revenue streams of the hotel. Adapt to a changing market.

Customer and Account Management:

• Actively engage with Hilton Direct, local community Chamber of Commerce and Intermediaries to retain existing customers and secure new business for the Hotel.
• Develop, execute, and communicate a monthly, quarterly and annual business plan for a designated market.
• Maintain an up-to-date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market.
• Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts.
• Conduct compelling site inspections through masterful story telling with prospective and existing customers based on their individual needs.
• Coordinate customer specifications (including room, food and beverage and meeting space requirements). Enter and maintain pertinent account and booking information in Delphi.fdc in accordance with defined standards. 

Prospecting:

• Research, solicit and generate new leads for business opportunities through proactive sales efforts, maximizing new revenue and meet and exceed lead generation goals.
• Create and execute plan to shift share from your competitors.
• Engage in outside sales activities to uncover needs, build relationships and to win new business.

Negotiations:

• Negotiate contracts and agreements with end-user customers and intermediaries.
• Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers.

What are we looking for?

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

• Minimum Education: Bachelor's Degree preferred
• Minimum Years of Experience: Minimum of 3 year of Catering Sales with focus on Social Catering experience.
• Additional Requirements: Ability to travel on short notice and adaptable to schedule changes.
• Highly professional presentations and oral and written communication skills.
• Experience in managing/using sales automation (Delphi.fdc preferred) & PMS Systems preferred.

Here is a list of perks you can enjoy when joining our team!!

We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: 

• Medical, Dental and Vision insurance after 60 days of employment
• Career growth and development 
• Go Hilton Team Member travel program
• Paid Vacation and Personal time
• Supportive parental leave
• Recognition and awards programs

EOE/AA/Disabled/Veteran