Job Title: General Manager

Reporting to: CEO

Working Schedule: On Site, Monday to Friday, 9am – 5pm, including occasional weekends, and on call

Summary: We have an exciting opportunity for someone looking to lead our team and provide the best service for our guests as the next general manager of our hotel. Do you enjoy bringing new and creative ideas to help drive revenue and building strong relationships with guests to gain repeat business? Our ideal candidate brings a high standard of service quality along with at least 5 or more years of hospitality experience, preferably in a hotel management role. As the General Manager, you will oversee HR matters, including interviewing, hiring, training, assigning work, coaching/counseling, and performance management. If this describes you, apply today!

Main Responsibilities:

• Facilitate strategic planning, objectives, and a timetable of action for hotel department leaders that meets overall hotel goals
• Devise the cleanliness and upkeep of the hotel's rooms, public areas, and grounds in order to cultivate a reputation for quality
• Inspire your staff through leadership, vision, and operational strategies that drive financial success by providing exceptional guest service
• Design a budget that guarantees customer satisfaction and quality of services while keeping expenses controlled and profit margins maximized
• Construct and manage a straightforward and effective marketing strategy to promote the hotel's services and amenities

Education, Experience & Qualifications:

• Must have at least 2 or more years of experience in the hospitality field. Hilton preferred
• This position requires a high school diploma or equivalent GED; degree in hospitality or related field of study preferred
• Exhibit excellent organizational, communication, and problem-solving abilities
• Previous experience as a hotel manager, assistant manager, or hotel department manager required
• Proven customer service experience as a manager; strong guest-focused mentality

If you are interested in this General Manager Job, please apply.

Hilton Home2 Suites – St. Charles is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Job Type: Full-time

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• General Manager: 2 years (Preferred)
• Hilton: 1 year (Preferred)

Ability to Relocate:

• Saint Charles, MO 63304: Relocate before starting work (Required)

Work Location: In person