Hilton Garden Inn - Lynchburg VA is Hiring an Evening Reception Host Near Lynchburg, VA
Principle Responsibilities & Position Purpose: Contribute to customer satisfaction by preparing & serving high quality food products in accordance with the brand standards. Maintain cleanliness and guest ready appearance of the outlet. Understands and implements the mission statement, values, and culture at all time Pre-Requisites (Requirements):
1 years of experience in food and beverage position preferred
High School diploma or equivalent of same
--Must display professionalism and have characteristics of honesty and trustworthiness
Must have excellent attendance and punctuality
Work Environment & Context:
Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
Must be able to stand for eight hours, bend, stretch, and reach
Long hours sometimes required. Work schedule varies and may include occasionally working on
Holidays, weekends, and evenings
Must be able to push or pull 60 pounds and lift and/or carry 30 pounds
Required Knowledge, Skills, and Abilities: Knowledgeable in:
Entire property, staff services, hours of operation, type of rooms, locations, rates, and discounts.
Menu items and beverage choices
Standards of operation as required by brand
Be able to answer inquires of shopping, dining, entertainment and travel directions.
Daily hotel operations, check daily events, bulletin boards, and be up to date on changes, new
procedures and events. Skills:
Suggest and service quality food and beverage items as per standards
Service minded, friendly professional behavior
Abilities:
Multi task, detail oriented, remain service centric
Communicate with guests and co-workers
Assist with guest issues with professionalism maintaining hospitable attitude.
Works as a team member in aspects such as cleaning, food preparation, and storage.