Raines Co. - Your Future is Now

Position Summary: The Chief Engineer is responsible for the overall maintenance of all hotel facilities and directs, coordinates, and performs routine preventive and emergency repairs to obtain optimum efficiency and economy of hotel operations.

We offer Medical/Dental/Vision benefits, a generous PTO program, points-based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. 

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

Responsibilities:

• Train and supervise the hourly Engineering staff and coordinate all scheduling
• Review Engineering staff's worked hours for payroll compilation and submit to accounting on a timely basis
• Focus the Engineering Department on their role in contributing to the guest satisfaction
• Motivate coach counsel and discipline all Engineering personnel according to company standards
• Prepare and conduct all Engineering interviews and follow hiring procedures
• Attend weekly staff meetings and provide training on a rotational basis
• Respond to employee emergency situations using information contained in M.S.D. sheets. Keep M.S.D. sheets current and easily available (with Executive Housekeeper)
• Establish ongoing training for all departments especially Housekeeping Front Desk and Kitchen to maintain basic upkeep of their departments and equipment
• Adhere to budgeted expense allotments using proper procedures for all purchases and keep all necessary items (light bulbs name tags etc.) stocked
• Coordinate all inspections of life-safety systems including extinguishers smoke alarms etc. to maintain proper safety standards
• Manage energy expenses and continually work towards energy conservation
• Ensure that the Preventative Maintenance program is implemented and administered
• Evaluate and spot check the work of all staff and contractors or outside laborers
• Handle guestroom maintenance requests in a timely and efficient manner
• Maintain files of and be familiar with all operational manuals and warranty agreements for equipment
• Immediately follow up on any alarms to determine the exact location and cause; determine emergency status and report to Guest Services and/or the General Manager with findings
• Ensure that employees are at all times attentive friendly courteous and helpful to guests all other employees
• Act as emergency contact person
• Attend monthly all-employee meetings and any other functions required by management
• Coordinate fire drills and the training of all employees on safety procedures
• Establish and maintain key control system
• Conduct daily property tour of the hotel and exterior perimeter for debris and trash removal; Check the lighting and irrigation periodically
• Interact with outside contacts:
  • Guests – to ensure their total satisfaction
  • Owners and/or Principals – regarding operational updates and current issues
  • Vendors – to resolve any vendor performance issues, etc.
  • Regulatory agencies – regarding safety and compliance matters
  • Other contacts as needed (Professional organizations, community groups)

Qualifications:

• Minimum five years of progressive experience in hotels or related fields or a 2-year college degree and three or more years of related experience, or a 4-year college degree and at least 2 years of related experience
• Supervisor experience
• Proficient in Microsoft Office or similar computer applications
• Current certifications as required by Federal, State or Local governing agents pertaining to trade requirements (HVAC, Pool Operation, etc) preferred
• Prior Chief Engineer experience preferred
• Experience leading teams in all areas of maintenance preferred
• Must possess a valid driver's license and reliable transportation and the ability to run off-property errands with minimal notice
• Must speak English fluently
• Must have excellent written and oral communication skills
• Mathematical skills include basic math, budgeting, profit/loss concepts, percentages and variances. Problem solving, reasoning, motivating, organizational and training abilities are often used
• Ability to effectively multi-task

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.