Responsibilities:
- Greet and check-in guests, ensuring a positive and welcoming experience
- Handle guest inquiries and provide information about hotel amenities, services, and local attractions
- Operate phone systems to answer incoming calls and transfer to appropriate departments
- Process guest payments and maintain accurate records
- Complete end-of-day financial reports and reconcile any discrepancies on PEP pms system
- Assist with night security procedures, including monitoring surveillance cameras and ensuring the safety of guests and the property

Skills:
- Excellent customer service skills with a friendly and professional demeanor
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and accuracy in handling financial transactions
- Proficient in using computer systems for data entry and report generation

Please note that this position requires working night shifts, typically from 11:00 PM to 7:00 AM.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Overnight shift

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person